Restaurant Training Coach — Mentor & Upskill Teams

Pedros Chicken; Cape Town; Sur place; ZAR 201 000 - 268 000; Plein temps

Résumé du poste

Pedros Chicken in Cape Town is seeking an energetic Training Specialist to develop and coach restaurant teams across stores. You will lead hands-on sessions, monitor progress and ensure SOPs are followed.

Ideal candidates have 2+ years in restaurant service, are willing to travel, and can create reports using MS Office while collaborating with the Training Department to roll out new stores and training modules.

Qualifications

• Minimum 2 years’ experience in restaurant/fast food service.
• Minimum 1 year experience as a Griller.
• Front and back of house experience.
• Proficient in MS Office; able to write reports.

Responsabilités

• Conduct training sessions on food preparation per SOP.
• Mentor and upskill trainees and new employees.
• Promote efficiency and improve staff skills.
• Maintain attendance and training records.
• Monitor performance and training response.
• Conduct performance evaluations and identify improvements.
• Provide daily updates on training in-store.
• Work in a team to drive the restaurant forward.
• Assist in new store openings with mentoring and coaching.
• Support Training Department with ad hoc tasks.
• Deliver presentations for Pedros Training Modules and SOPs.

Connaissances

Leadership

Coaching

Training

Communication

Time management

Attention to detail

Report writing

Microsoft Office

Willing to travel

Outils

Microsoft Office

Description du poste

Pedros Chicken in Cape Town is seeking an energetic Training Specialist to develop and coach restaurant teams across stores. You will lead hands-on sessions, monitor progress and ensure SOPs are followed.

Ideal candidates have 2+ years in restaurant service, are willing to travel, and can create reports using MS Office while collaborating with the Training Department to roll out new stores and training modules.