Restaurant Training Coach & Mentor (Travel-Ready)

Pedros; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pedros in Cape Town is seeking an energetic Training Specialist to elevate restaurant performance through hands-on coaching and leadership across our stores.

You will train, mentor and upskill teams, enforce our SOPs, monitor performance, and provide daily updates on in-store training activities.

The role requires a practical, people‑oriented approach, willingness to travel between locations, strong computer skills, and the ability to craft clear reports.

Qualifications

• Minimum of 2 years’ experience in the Restaurant and Fast Food Service or related industry.
• Minimum of 1 year experience as a Griller.
• Front and back of house experience
• Good verbal and written communication skills
• Organisational and time management skills
• Attention to detail
• Be prepared to go the extra mile
• Must be computer literate with experience of Microsoft Office and must be able to write professional reports from time to time
• Must have own mobile phone
• Must be willing to travel

Responsibilities

• Conduct training sessions on preparation of foods as per SOPs.
• Support, mentor, and upskill trainees and new employees.
• Promote efficiency and improve skills of employees.
• Keep attendance, training records and registers.
• Monitor employees performance and response to training.
• Conduct performance evaluations and identify areas of improvement.
• Provide daily updates on training areas done daily in-stores.
• Work within a team and drive the restaurant forward.
• Assist in New Store openings – supporting the teams through constant mentoring and coaching.
• Assist the Training Department with Adhoc Training tasks and projects within Pedros.
• Doing presentations to the target audience for all Pedros Training Modules and SOPs.

Skills

Leadership

Coaching

Verbal communication

Written communication

Time management

MS Office

Travel willingness

Job description

Pedros in Cape Town is seeking an energetic Training Specialist to elevate restaurant performance through hands-on coaching and leadership across our stores.

You will train, mentor and upskill teams, enforce our SOPs, monitor performance, and provide daily updates on in-store training activities.

The role requires a practical, people‑oriented approach, willingness to travel between locations, strong computer skills, and the ability to craft clear reports.