Site Operations Lead: Client Excellence & People

Primeserv Denverdraft

Oos-Kaap

On-site

ZAR 350,000 - 540,000

Full time

14 days+

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Job summary

Primeserv Denverdraft is seeking an experienced Site Operations Manager to oversee daily operations across departments and shifts at a high-volume site in South Africa. You will lead staffing, productivity, and IR processes while maintaining strong client engagement and service delivery excellence.

Responsibilities include floor walks, staffing planning, risk reporting, and ensuring compliance with labour legislation and client standards.

Qualifications

1 to 3 years operational management or supervisory experience within logistics, warehousing, automotive, manufacturing, or TES environments.
Strong communication and people management skills essential.
Basic Industrial Relations knowledge advantageous.

Responsibilities

Manage the full daily operation across allocated departments and shifts.
Conduct daily operational floor walks and maintain strong operational visibility on site.
Ensure operational requirements and manpower demands are fulfilled timeously.
Manage staffing levels, absenteeism, overtime, workforce allocation, and shift planning.
Monitor productivity, operational efficiencies, and workforce performance daily.
Ensure operational reporting and communication is completed accurately and timeously.
Monitor and report on operational risks, staffing concerns, and client developments.
Attend operational meetings and client engagements.
Ensure client requirements and SLA expectations are consistently achieved.