Operations Manager – Client Sites & People Leadership

Talent Fox SA; Wes-Kaap; On-site; ZAR 223,000 - 279,000; Full time

Job summary

Talent Fox SA in Beaufort West, Western Cape, is seeking an experienced Operations Manager to oversee client sites and outsourced workforces.

This role focuses on day‑to‑day operations, client relationship management, workforce staffing, and ensuring compliance with South African labour laws, HR/IR requirements, and Health & Safety standards.

You'll coordinate timekeeping and payroll information, address queries, compile performance reports, and strive to meet SLAs and KPIs.

Qualifications

• Matric required; tertiary qualification advantageous.
• TES/staffing industry experience essential.
• Experience managing client sites and temporary/contract workforces.
• Strong HR, IR and Labour Relations experience.
• Knowledge of South African labour legislation.
• Health & Safety knowledge.
• Strong client relationships and people management skills.
• Valid driver's license and reliable transport.
• Computer literate.

Responsibilities

• Manage day-to-day operations across allocated client sites.
• Build and maintain strong client relationships.
• Manage temporary/contract employees, staffing levels, attendance and performance.
• Monitor and deliver against client SLAs and KPIs.
• Handle employee relations, disciplinary matters, grievances and labour-related issues.
• Ensure compliance with relevant labour legislation and TES requirements.
• Oversee Health & Safety, PPE and site compliance.
• Coordinate timekeeping and payroll-related information.
• Resolve client and employee queries and operational challenges.
• Compile operational and performance reports.

Skills

HR & IR

Labour relations

Client relationships

People management

SA labour law

Health & Safety

Payroll coordination

Timekeeping

Education

Matric

Tertiary qualification advantageous

Tools

MS Office

Job description

Talent Fox SA in Beaufort West, Western Cape, is seeking an experienced Operations Manager to oversee client sites and outsourced workforces.

This role focuses on day‑to‑day operations, client relationship management, workforce staffing, and ensuring compliance with South African labour laws, HR/IR requirements, and Health & Safety standards.

You'll coordinate timekeeping and payroll information, address queries, compile performance reports, and strive to meet SLAs and KPIs.