Site Operations Admin & Customer Liaison

Hire Resolve; Richards Bay; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Hire Resolve seeks an Administration Assistant & Customer Liaison to join our client in Richards Bay. You will supervise weighbridge and on-site operations, ensure accuracy of FEL readings, and manage staff and reporting duties.

This role requires strong administrative abilities and customer-facing skills. You will conduct site visits to verify equipment, support weighbridge staff, and handle documentation and data entry.

Qualifications

• Degree or diploma in Administration required.
• Proficient in Power BI and Excel for reporting and data manipulation.
• Strong communication and organizational skills are essential.
• Attention to detail and accuracy in data handling are required.
• Customer service orientation is important for liaising with clients.

Responsibilities

• Supervise all duties performed by staff at weighbridge and site operations.
• Ensure weighbridges are clean and FEL readings are accurate.
• Maintain stock accountability and send reports to customers.
• Visiting all sites to check printers, equipment, and orderliness.
• Coordinate loading of trains and supervise operators during loading.
• Resolve staff issues and clocking system problems.
• Scan and upload RMTS documents to core drive and manage data entry.
• Maintain weighbridge rosters and ensure timely reporting to clients.

Skills

Administration

Power BI

MS Excel

MS Office

Communication

Attention to detail

Organizational skills

Customer service

Education

Degree/Diploma in Administration

Tools

Power BI

MS Excel

MS Office Suite

Job description

Hire Resolve seeks an Administration Assistant & Customer Liaison to join our client in Richards Bay. You will supervise weighbridge and on-site operations, ensure accuracy of FEL readings, and manage staff and reporting duties.

This role requires strong administrative abilities and customer-facing skills. You will conduct site visits to verify equipment, support weighbridge staff, and handle documentation and data entry.