Showroom Sales & Customer Experience Specialist

homechoice; Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Homechoice is a leading South African homeware retailer seeking a Sales Associate to deliver an exceptional showroom experience. You will convert customer visits into sales through product demonstrations, needs analysis, and accurate order processing.

The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting managers in achieving sales targets.

Qualifications

• Grade 12 / Matric (minimum requirement).
• Minimum 1 year's retail sales experience.
• Customer-facing sales experience within a target-driven environment.
• Availability to work shifts, weekends, and public holidays.
• Homewares retail experience (advantageous).
• Clear credit and criminal record.

Responsibilities

• Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
• Demonstrate products effectively, communicating features, benefits, pricing, and promotions.
• Achieve individual sales targets and productivity expectations.
• Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
• Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
• Follow policies, procedures, and quality standards; escalate issues as needed.

Skills

Customer-focused

Persuasive communicator

Detail-oriented

Resilient and adaptable

Team player

Education

Grade 12 / Matric

Job description

Homechoice is a leading South African homeware retailer seeking a Sales Associate to deliver an exceptional showroom experience. You will convert customer visits into sales through product demonstrations, needs analysis, and accurate order processing.

The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting managers in achieving sales targets.