Showroom Sales & Customer Experience Specialist

homechoice; Limpopo; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Homechoice is a leading South African homeware retailer seeking a Sales Associate to deliver an exceptional in-showroom experience by engaging customers, understanding needs, demonstrating products, and processing orders.

This role focuses on frontline sales execution, customer service, administration, and adherence to operational standards to support the Store Supervisor and Showroom Manager in achieving sales and service outcomes.

Qualifications

• Grade 12 / Matric (minimum requirement).
• Minimum 1 year retail sales experience.
• Customer-facing sales experience within a target-driven environment.
• Availability to work shifts, weekends, and public holidays.
• Clear credit and criminal record.

Responsibilities

• Engage customers on the showroom floor and convert interactions into sales.
• Demonstrate products, communicate features and pricing clearly, and follow the current catalogue promotions.
• Achieve sales targets and maintain conversion and productivity metrics.
• Capture orders, process payments, refunds and credits accurately, and maintain compliant documentation.
• Maintain stock and showroom standards, assist with shelf replenishment, and ensure clean merchandising.

Skills

Customer service

Sales

Communication

Education

Grade 12 / Matric

Job description

Homechoice is a leading South African homeware retailer seeking a Sales Associate to deliver an exceptional in-showroom experience by engaging customers, understanding needs, demonstrating products, and processing orders.

This role focuses on frontline sales execution, customer service, administration, and adherence to operational standards to support the Store Supervisor and Showroom Manager in achieving sales and service outcomes.