Showroom Sales & Customer Experience Specialist

homechoice; Gauteng; On-site; ZAR 120,000 - 160,000; Full time

Job summary

Homechoice in Gauteng seeks a Sales Associate to deliver an exceptional in-showroom experience, converting visits into sales through product demonstrations, needs analysis, and accurate order processing.

You will manage stock readiness, maintain pricing accuracy, handle payments and documentation, and support the Store Supervisor and Showroom Manager to achieve sales targets while upholding high customer service standards.

Qualifications

• Grade 12 / Matric (minimum requirement).
• Minimum 1 years' retail sales experience.
• Customer-facing sales experience within a target-driven environment.
• Availability to work shifts, weekends, and public holidays.
• Homewares retail experience (advantageous).
• Clear credit and criminal record.

Responsibilities

• Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
• Demonstrate products effectively, clearly communicating features, benefits, pricing, and promotional offers aligned to the current catalogue.
• Achieve individual sales targets, conversion rates, and productivity expectations.
• Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
• Maintain strong knowledge of products, categories, pricing, and promotions; ensure pricing accuracy and catalogue alignment.
• Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
• Adhere to policies, procedures, and internal controls; follow cash handling procedures when processing payments.
• Work collaboratively with team members to achieve showroom targets; support promotions and activations.

Skills

Customer service

Retail sales

Communication

Product knowledge

Education

Grade 12 / Matric

Job description

Homechoice in Gauteng seeks a Sales Associate to deliver an exceptional in-showroom experience, converting visits into sales through product demonstrations, needs analysis, and accurate order processing.

You will manage stock readiness, maintain pricing accuracy, handle payments and documentation, and support the Store Supervisor and Showroom Manager to achieve sales targets while upholding high customer service standards.