ServiceNow Developer: ITSM & Integrations Expert

Nedbank; Johannesburg; On-site; ZAR 700,000 - 950,000; Full time

Job summary

Nedbank Ltd is seeking a ServiceNow Developer to design, develop, configure, and support ServiceNow applications and modules. You will collaborate with stakeholders, architects, and tech teams to deliver scalable, compliant solutions that drive digital transformation.

The role covers ITSM/ITOM/HRSD/CSM capabilities and requires strong scripting, integration, and governance knowledge. An agile environment and strong documentation practices are expected.

Qualifications

• Matric/Grade 12 or equivalent.
• Preferred ServiceNow CIS or CSA certifications.
• Extensive experience with ServiceNow development and ITSM modules.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and workflows.
• Build and maintain modules, integrations, forms, catalogs, reports, dashboards, and automated workflows.
• Develop and support ITSM, ITOM, HRSD, CSM, or other platform capabilities as required.
• Create and maintain scripts, business rules, client scripts, UI policies, Script Includes, and Flow Designer automations.
• Integrate ServiceNow with internal/external systems via REST/SOAP and APIs.
• Troubleshoot and resolve platform issues and defects.
• Provide technical recommendations in design sessions.

Skills

ServiceNow platform administration

Flow Designer

IntegrationHub

REST & SOAP Web Services

Business Rules

UI Policies

UI Actions

Reporting & Dashboards

Version Control

Application Lifecycle Management

Education

Matric / Grade 12

ServiceNow CIS Certification

ServiceNow CSA Certification

Tools

Update Sets

ALM Practices

Job description

Nedbank Ltd is seeking a ServiceNow Developer to design, develop, configure, and support ServiceNow applications and modules. You will collaborate with stakeholders, architects, and tech teams to deliver scalable, compliant solutions that drive digital transformation.

The role covers ITSM/ITOM/HRSD/CSM capabilities and requires strong scripting, integration, and governance knowledge. An agile environment and strong documentation practices are expected.