Senior ServiceNow Lead: ITSM, ITOM & Integrations

Datafin; Cape Town; On-site; ZAR 800,000 - 1,000,000; Full time

Job summary

A technology solutions provider in Cape Town is seeking an experienced Senior ServiceNow Consultant to lead ServiceNow implementations and drive client success. The ideal candidate will have at least 5 years of hands-on consulting experience, particularly in ITSM Pro, ITOM, HRSD, APM, and SPM. Strong knowledge of JavaScript, REST/SOAP APIs, and architectural design is required, while familiarity with investment management applications is advantageous. Join the team to oversee complex integrations and deliver high-quality solutions.

Qualifications

• Minimum of 5 years of experience in ServiceNow consulting.
• Hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM.
• In-depth knowledge of JavaScript and ServiceNow integration strategies.

Responsibilities

• Architect and lead ServiceNow implementations.
• Collaborate effectively with stakeholders.
• Develop technical documentation and ensure quality assurance.
• Mentor technical team members and lead customization efforts.

Skills

ServiceNow consulting

JavaScript

REST/SOAP APIs

Flow Designer

Technical Documentation

Tools

ServiceNow

eFront

Intralinks

Simcorp Dimension

Job description

A technology solutions provider in Cape Town is seeking an experienced Senior ServiceNow Consultant to lead ServiceNow implementations and drive client success. The ideal candidate will have at least 5 years of hands-on consulting experience, particularly in ITSM Pro, ITOM, HRSD, APM, and SPM. Strong knowledge of JavaScript, REST/SOAP APIs, and architectural design is required, while familiarity with investment management applications is advantageous. Join the team to oversee complex integrations and deliver high-quality solutions.