Service Quotation & Coordination Specialist

gea; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

gea seeks a detail-oriented Quotation Administrator to join our service team in Cape Town. You will generate quotes from RFQ data, check history, ensure correct spares and labor, and submit quotations for approval and to customers.

You will liaise with FSEs, service managers, and procurement, maintain accurate records in ERP, and help track quotes through to order delivery, thriving under pressure in a fast-paced environment.

Qualifications

• National Senior Certificate (Grade 12) is required.
• Administrative experience in a service or similar environment is preferred.
• Strong computer literacy in Excel, Word and Outlook.
• Good numerical and administrative skills with high accuracy.
• Strong organizational and time management abilities.
• Ability to work with Service Managers, Planners, field engineers and customers.

Responsibilities

• Generate quotes based on RFQ information provided.
• Discuss problems with FSE to understand expectations and solution.
• Inform clients if a quotation needs more time to complete.
• Check previous quotations to verify history/timeline.
• Ensure correct spares and labour are included.
• Verify margin accuracy on quotations.
• Complete quote requests for review and approval.
• Submit approved quotes to customers.
• Follow up on submitted quotes for receipt and next steps.
• Record quotes in ERP upon order number receipt.
• Reassign calls to the Service Coordinator as needed.
• Liaise with Procurement when PO is required.
• Upload documents to Central Admin Team's Quotation folder.
• Host meetings to discuss unaccepted quotations.

Skills

Administrative experience

Time management

Attention to detail

Prioritisation

Teamwork

Communication

Education

National Senior Certificate (Grade 12)

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

gea seeks a detail-oriented Quotation Administrator to join our service team in Cape Town. You will generate quotes from RFQ data, check history, ensure correct spares and labor, and submit quotations for approval and to customers.

You will liaise with FSEs, service managers, and procurement, maintain accurate records in ERP, and help track quotes through to order delivery, thriving under pressure in a fast-paced environment.