Service Advisor – National Workshop Equipment Midrand

Combined Motor Holdings Limited; Midrand; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Combined Motor Holdings Limited is seeking a Service Advisor to act as the primary link between customers and technicians at a dealership. The role encompasses customer service, sales and workshop coordination, with responsibilities ranging from pre-delivery checks to accurate job costing.

The position involves managing daily schedules, invoicing, quotes and upselling relevant maintenance options while ensuring clear communication in English, and ideally Afrikaans, within a busy dealership

Qualifications

• Experience in service, sales or admin roles.
• Ability to plan, prioritize, and manage schedules.
• Strong communication in English; Afrikaans helpful.

Responsibilities

• Conduct pre-delivery quality checks to ensure all work is completed.
• Identify opportunities to upsell additional services, maintenance plans, or repairs.
• Invoice orders out.
• Generate quotes.
• Confirm the dates and times with the customers before scheduling for a job.
• Manage daily schedules for jobs to be completed by technicians.
• Stock takes every second week.
• Open job cards with complete accuracy.
• Track parts requirements with the Parts Department to avoid delays.
• Report or resolve variances.
• Ensure all work is costed accurately before invoicing.

Skills

Customer service coordination

Planning & prioritization

English & Afrikaans communication

Tools

Evolve

MultiCat

Sage

Job description

Job Description

A service advisor acts as the main link between customers and technicians at a dealership. They manage the entire service experience—combining customer service, sales, and workshop coordination.

Details

• Close Date: 9 November 2026
• Dealership: National Workshop Equipment Midrand

Requirements

• Experience on Evolve/ MultiCat/ Sage.
• Experience in Service/ Sales/ Admin.
• Plan and prioritize.
• Must be able to speak English and Afrikaans if possible.

Responsibilities

• Conduct pre-delivery quality checks to ensure all work is completed.
• Identify opportunities to upsell additional services, maintenance plans, or repairs.
• Invoice orders out.
• Generate Quotes.
• Confirm the dates and times with the customers before scheduling for a job.
• Manage daily schedules for jobs to be completed by technicians.
• Stock takes every second week.
• Open job cards with complete accuracy.
• Track parts requirements with the Parts Department to avoid delays.
• Report or resolve variances.
• Ensure all work is costed accurately before invoicing.