Service Advisor: Elevate Customer Care & Auto Service

Motus corporation; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Motus corporation in South Africa is seeking a Service Advisor to deliver advisory service orders for non-technical service activities, ensuring accuracy and timeliness in line with SOPs. The role requires coordinating service work, liaising between customers and dealerships, and promoting labour and parts sales.

You will maintain customer files, obtain authorisation for repairs, and follow up to ensure completion on schedule while upholding safety and warranty policies.

Qualifications

• Matric certificate is required.
• 3–5 years in the motor industry as a service advisor with technical knowledge.
• Kia brand experience would be a plus.

Responsibilities

• Coordinate service work and time with customers.
• Act as liaison between service customers and dealership.
• Promote labour and parts sales.
• Explain work performed and parts replaced when invoicing.
• Follow up to ensure repairs are completed on schedule.
• Maintain customer files and inform Service Manager of trends.

Skills

Trust and integrity

Occupational Health and Safety

Education

Matric Certificate

Job description

Motus corporation in South Africa is seeking a Service Advisor to deliver advisory service orders for non-technical service activities, ensuring accuracy and timeliness in line with SOPs. The role requires coordinating service work, liaising between customers and dealerships, and promoting labour and parts sales.

You will maintain customer files, obtain authorisation for repairs, and follow up to ensure completion on schedule while upholding safety and warranty policies.