Senior Telecom Systems Administrator

Placements24; Klerksdorp; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work

Home office stipend

Health insurance

Job summary

Placements24 is seeking a seasoned Senior Telecom Systems Administrator to manage and optimize telecommunications infrastructure remotely, with primary operations in Klerksdorp, North West. You will oversee PBX, VoIP, voicemail, and conferencing platforms to ensure reliable communications.

This role emphasizes deep technical expertise, autonomy, and strong problem-solving abilities. You will monitor performance, apply upgrades, and handle Tier 2/3 incidents, while enforcing security policies.

Qualifications

• Bachelor’s degree in IT, CS or related field or equivalent work experience.
• 5+ years of experience in telecommunications systems administration, with VoIP/IP telephony focus.
• Deep knowledge of PBX systems, SIP protocols, and telecom standards.

Responsibilities

• Administer, maintain, and troubleshoot PBX, VoIP, voicemail, and conferencing platforms.
• Monitor performance and resolve issues to ensure high availability and QoS.
• Apply system upgrades, patches, and config changes in controlled manner.
• Manage user accounts, permissions, and call routing in the telecom environment.
• Develop and enforce policies for system usage and security.
• Provide Tier 2/3 support for telecom incidents and requests.

Skills

Analytical skills

Troubleshooting

Autonomy

Education

Bachelor's degree in IT/Computer Science

Tools

PBX systems

VoIP platforms

SIP protocol

Job description

About the Role

Our client is seeking a seasoned Senior Telecom Systems Administrator to manage and optimize their telecommunications systems from a remote location, supporting operations primarily in Klerksdorp . This role is pivotal in ensuring the stability, performance, and security of our client's voice and data communication infrastructure. You will be responsible for the day-to-day administration of PBX systems, VoIP platforms, and related network components, ensuring seamless communication for all users. This position requires deep technical expertise, strong problem-solving abilities, and the capacity to work autonomously in a remote setting, contributing to the efficiency of telecommunications services across the North West region.

Key Responsibilities

• Administer, maintain, and troubleshoot telecommunications systems, including PBX, VoIP, voicemail, and conferencing platforms.
• Monitor system performance, proactively identifying and resolving issues to ensure high availability and quality of service.
• Implement system upgrades, patches, and configuration changes in a controlled manner.
• Manage user accounts, permissions, and call routing configurations within the telecommunications environment.
• Develop and enforce policies and procedures for telecommunications system usage and security.
• Provide Tier 2/3 support for telecommunications-related incidents and requests.

Requirements

• Bachelor's degree in IT, Computer Science, or a related field, or equivalent work experience.
• At least 5 years of experience in telecommunications systems administration, with a focus on VoIP and IP telephony.
• In-depth knowledge of PBX systems, SIP protocol, and related telecommunications standards.
• Experience with cloud-based UCaaS platforms is highly advantageous.
• Strong understanding of network fundamentals (TCP/IP, DNS, DHCP) as they relate to telecommunications.
• Excellent analytical and troubleshooting skills for complex systems.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work environment, offering flexibility and autonomy.
• Comprehensive health, dental, and vision insurance.
• Generous allowance for home office setup and professional development.
• Opportunities to work with modern telecommunications technologies.
• A culture that values expertise and encourages continuous learning in the Klerksdorp area.