Senior Telecommunications Systems Administrator

Placements24; Upington; On-site; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional development & vendor cert

Medical aid and retirement fund

Generous annual leave

Career advancement opportunities

Job summary

Placements24 is seeking a Senior Telecommunications Systems Administrator to lead the management of PBX, VoIP, and unified communications infrastructure in Upington, Northern Cape. The role emphasizes reliability, security, and proactive maintenance within a dynamic telecom environment.

The ideal candidate will have a Bachelor's degree in IT/CS or related field and 7+ years' experience, with strong scripting, troubleshooting, and collaboration skills to support network integration and disaster

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 7 years of experience in telecommunications systems administration.
• Proven expertise in managing PBX, VoIP, and unified communications platforms.
• Strong understanding of networking protocols (SIP, H.323, TCP/IP).
• Experience with system monitoring and performance analysis tools.
• Proficiency in scripting for automation tasks is advantageous.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal abilities.

Responsibilities

• Administer, configure, and maintain telecommunications systems, including PBX, VoIP gateways, and unified communications platforms.
• Monitor system performance, availability, and capacity, implementing necessary adjustments.
• Troubleshoot and resolve system-related issues, ensuring minimal disruption to services.
• Perform regular system upgrades, patches, and security updates.
• Manage user accounts, permissions, and access controls for telecommunications systems.
• Develop and maintain system documentation, including configurations, procedures, and troubleshooting guides.
• Collaborate with network and IT teams to ensure seamless integration and interoperability.
• Implement and manage disaster recovery and business continuity plans for telecommunications systems.
• Provide technical support and training to end-users and junior administrators.
• Evaluate and recommend new technologies or solutions to enhance system capabilities.

Skills

PBX

VoIP

UC platforms

SIP/TCP/IP networking

Troubleshooting

Education

Bachelor's degree in IT/CS or related field

Tools

Cisco CallManager

Avaya

Microsoft Teams

Job description

About the Role

Our client is seeking a highly experienced and proficient Senior Telecommunications Systems Administrator to manage and maintain their critical telecommunications infrastructure in Upington, Northern Cape . This role requires a deep understanding of various communication systems, including PBX, VoIP, unified communications platforms, and related network components. You will be responsible for ensuring the optimal performance, availability, and security of these systems, as well as providing technical support and system upgrades. The ideal candidate will possess strong administrative and troubleshooting skills, with a proactive approach to system maintenance and problem resolution within the dynamic environment of Northern Cape . This is a pivotal role for an experienced administrator eager to contribute to a stable and reliable telecommunications network.

Key Responsibilities

• Administer, configure, and maintain telecommunications systems, including PBX, VoIP gateways, and unified communications platforms.
• Monitor system performance, availability, and capacity, implementing necessary adjustments.
• Troubleshoot and resolve system-related issues, ensuring minimal disruption to services.
• Perform regular system upgrades, patches, and security updates.
• Manage user accounts, permissions, and access controls for telecommunications systems.
• Develop and maintain system documentation, including configurations, procedures, and troubleshooting guides.
• Collaborate with network and IT teams to ensure seamless integration and interoperability.
• Implement and manage disaster recovery and business continuity plans for telecommunications systems.
• Provide technical support and training to end-users and junior administrators.
• Evaluate and recommend new technologies or solutions to enhance system capabilities.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Minimum of 7 years of experience in telecommunications systems administration.
• Proven expertise in managing PBX, VoIP, and unified communications platforms (e.g., Cisco CallManager, Avaya, Microsoft Teams).
• Strong understanding of networking protocols relevant to telecommunications (e.g., SIP, H.323, TCP/IP).
• Experience with system monitoring and performance analysis tools.
• Proficiency in scripting for automation tasks is a significant advantage.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and manage multiple system responsibilities effectively.
• Experience in a telecommunications provider environment is preferred.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and vendor certifications.
• Comprehensive medical aid and retirement fund contributions.
• Generous annual leave and paid sick leave.
• Access to advanced telecommunications systems and tools.
• A stable and supportive work environment in Upington, Northern Cape .
• Potential for career advancement within the organization.