Senior Telecom NOC & Network Operations Leader

Placements24; Richards Bay; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Salary with performance bonuses

Medical aid and retirement fund

Relocation support

Training and professional development

Richards Bay office facilities

Collaborative team culture

Job summary

Placements24 is assisting a major telecom provider in Richards Bay, KwaZulu-Natal to hire a Senior Telecom Network Operations Manager. The role leads the NOC, drives uptime, and enforces ITIL-aligned service management across the network infrastructure.

We seek an 8+ year networking veteran with TCP/IP, BGP, OSPF, MPLS expertise and strong leadership. Relentless focus on performance, security, and continuous improvement in a coastal city setting.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Telecommunications, or a related field.
• Minimum of 8 years in telecommunications network operations, with at least 3 years in a leadership role.
• Strong knowledge of network infrastructure and protocols (TCP/IP, BGP, OSPF, MPLS).

Responsibilities

• Direct and manage the Network Operations Center (NOC) to ensure 24/7 monitoring and management of the telecommunications network.
• Develop and implement operational strategies, policies, and procedures to enhance network performance and reliability.
• Lead, mentor, and develop a team of network operations engineers and technicians.
• Oversee incident, problem, and change management to minimize service disruptions.
• Monitor KPIs and SLAs, reporting on network health and operational efficiency.
• Manage vendor relationships and ensure service levels for outsourced network functions.
• Plan and execute network upgrades, maintenance, and capacity management.
• Ensure compliance with security standards and regulatory requirements.
• Drive automation and process optimization within network operations.

Skills

Network operations

Leadership

ITIL

TCP/IP

BGP

OSPF

MPLS

Vendor management

Budget management

Cloud networks

Education

Bachelor's degree in Computer Science/Engineering/Telecommunications

Tools

NOC monitoring tools

Systems management platforms

Job description

Placements24 is assisting a major telecom provider in Richards Bay, KwaZulu-Natal to hire a Senior Telecom Network Operations Manager. The role leads the NOC, drives uptime, and enforces ITIL-aligned service management across the network infrastructure.

We seek an 8+ year networking veteran with TCP/IP, BGP, OSPF, MPLS expertise and strong leadership. Relentless focus on performance, security, and continuous improvement in a coastal city setting.