Senior NOC Manager — 24/7 Telecoms Operations Leader

Placements24; Polokwane; On-site; ZAR 1,100,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary & bonuses

Medical aid

Retirement benefits

Leadership development

Career advancement

Relocation assistance

Job summary

Placements24 in Polokwane is seeking an experienced Telecoms NOC Manager to lead our 24/7 network operations, ensuring uptime and performance of telecom services.

You will manage the NOC team, develop procedures, monitor network health, coordinate incident response, and work with vendors and clients to restore service quickly. This is a leadership role demanding strong technical and people management skills.

Qualifications

• Bachelor's degree in Telecommunications, Computer Science or related field.
• Minimum 5 years in a NOC environment with 2+ years in supervision/management.
• Strong understanding of telecom networks, protocols and monitoring tools.
• Experience in incident, problem and change management.
• Excellent leadership and interpersonal communication under pressure.

Responsibilities

• Lead day-to-day NOC operations and incident response.
• Develop and refine NOC procedures and best practices.
• Monitor network health, performance and availability.
• Coordinate incident response with vendors and clients.
• Track KPIs and report NOC performance and stability.
• Ensure staffing, training and scheduling for 24/7 coverage.

Skills

Leadership

Communication

Incident management

Problem management

Change management

Monitoring tools

Education

Bachelor's degree in Telecommunications, Computer Science, or related field

Job description

Placements24 in Polokwane is seeking an experienced Telecoms NOC Manager to lead our 24/7 network operations, ensuring uptime and performance of telecom services.

You will manage the NOC team, develop procedures, monitor network health, coordinate incident response, and work with vendors and clients to restore service quickly. This is a leadership role demanding strong technical and people management skills.