Senior Store Manager

Placements24; Rustenburg; On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Bonus incentives

Staff discount

Career advancement

Medical benefits

Retirement benefits

Team culture

Job summary

Placements24 is recruiting a Senior Store Manager for our flagship store in Rustenburg, North West. You will lead operations, drive sales, and develop a high-performing team while delivering outstanding customer experiences.

The ideal candidate has 7+ years in retail management with a proven ability to meet targets, strong leadership, and solid knowledge of merchandising and KPIs. This on-site role offers a competitive package and career growth within a growing brand.

Qualifications

• At least 7 years in retail management; 3+ years in a Senior Store Manager role.
• Proven track record in achieving store targets and driving sales.
• Strong leadership, team development, and communication skills.
• Experience in visual merchandising and inventory management.
• Familiarity with retail management software and POS systems.
• Understanding of financial metrics and KPIs.

Responsibilities

• Oversee all store operations ensuring efficiency and profitability.
• Drive sales through effective strategies and merchandising.
• Lead, recruit, train, and develop the store team.
• Deliver exceptional customer service to shoppers.
• Manage inventory, stock takes, and visual standards.
• Oversee budget, cash handling, and security procedures.
• Analyze performance data and implement improvement plans.
• Maintain brand standards and store presentation.
• Foster a positive work environment in Rustenburg.
• Ensure compliance with policies and health and safety regulations.

Skills

Retail management

Leadership

Customer service

Visual merchandising

Inventory management

KPIs & metrics

Tools

POS systems

Job description

About the Role

Our client, a renowned fashion retailer, is actively recruiting for a highly experienced and dedicated Senior Store Manager to lead their flagship store in **Rustenburg, North West**. This crucial role demands exceptional leadership, operational acumen, and a passion for delivering outstanding customer experiences. The Senior Store Manager will be responsible for driving sales performance, managing store operations, leading and developing the store team, and ensuring the brand's reputation is upheld. You will be instrumental in creating an inspiring and productive work environment that motivates staff and delights customers. This position offers a fantastic opportunity to take ownership of a key retail outlet and contribute significantly to the company's overall success in the **North West** province. The successful candidate must have a strong understanding of retail KPIs and the ability to translate them into actionable strategies.

Key Responsibilities

• Manage all aspects of store operations, ensuring efficiency and profitability.
• Drive sales performance by implementing effective sales strategies and merchandising techniques.
• Lead, recruit, train, and develop a high-performing team of retail professionals.
• Ensure exceptional customer service is delivered consistently to all shoppers.
• Manage inventory control, stock takes, and visual merchandising standards.
• Oversee store budget, cash handling procedures, and security protocols.
• Analyze store performance data and implement action plans for improvement.
• Maintain store presentation and uphold brand standards at all times.
• Foster a positive and engaging work environment for all employees in **Rustenburg**.
• Ensure compliance with all company policies and health and safety regulations.

Requirements

• Minimum of 7 years of retail management experience, with at least 3 years in a Senior Store Manager or equivalent role.
• Proven ability to drive sales and achieve store targets.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Experience in visual merchandising and inventory management.
• Proficiency in retail management software and POS systems.
• Understanding of financial metrics and operational KPIs.
• Ability to work flexible hours, including weekends and holidays, as required in **Rustenburg, North West**.
• Strong problem-solving and decision-making skills.
• A passion for fashion and brand representation.

Benefits

• Competitive salary commensurate with experience.
• Performance-driven bonus incentives.
• Generous staff discount on all merchandise.
• Opportunities for career advancement within a growing brand.
• Comprehensive medical and retirement benefits.
• Positive and collaborative team culture.