Assistant Retail Store Manager - Rustenburg

Placements24; Rustenburg; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Staff discounts

Training opportunities

Career development

Job summary

Placements24 is seeking an energetic Assistant Retail Store Manager for our Rustenburg store in North West. You will support the Store Manager in daily operations, drive sales, and lead a frontline team to deliver exceptional customer service.

The role blends on-site store duties with potential remote administrative tasks, offering a dynamic environment in Rustenburg. Previous supervisory retail experience and strong communication skills are essential for success.

Qualifications

• Previous supervisory experience in retail.
• Strong customer service and sales skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively as part of a team.
• Proficiency with POS systems is advantageous.
• Proactive attitude and willingness to learn.
• High school diploma or equivalent.

Responsibilities

• Support the Store Manager in all aspects of store operations and management.
• Assist in leading and motivating the retail team to achieve sales targets.
• Enhance customer experience through proactive engagement and service excellence.
• Oversee stock levels, assist with merchandising, and ensure visual standards are maintained.
• Handle customer queries and resolve complaints efficiently and professionally.
• Process transactions and manage cash handling as required.
• Assist with staff scheduling, training, and performance management.
• Contribute to maintaining a safe, clean, and organized store environment.
• Implement and monitor company policies and procedures.
• Assist in analyzing sales performance and identifying areas for improvement.
• Ensure compliance with loss prevention protocols.
• Potentially manage remote administrative tasks or team communications as needed.

Skills

Customer service

Sales

Communication

Interpersonal skills

Teamwork

POS systems

Proactive mindset

Education

High school diploma or equivalent

Tools

POS systems

Job description

About the Role

Our client is seeking an energetic and capable Assistant Retail Store Manager to support the management team at their busy store in Rustenburg , North West. This role is ideal for an ambitious individual looking to grow within the retail industry, gaining valuable experience in store operations, customer engagement, and team leadership. The Assistant Store Manager will work closely with the Store Manager to drive sales, maintain operational efficiency, and ensure a consistently positive customer experience. This position involves a blend of on-site store operations and potential remote administrative tasks, offering a dynamic work environment within the Rustenburg retail sector.

Key Responsibilities

• Support the Store Manager in all aspects of store operations and management.
• Assist in leading and motivating the retail team to achieve sales targets.
• Enhance customer experience through proactive engagement and service excellence.
• Oversee stock levels, assist with merchandising, and ensure visual standards are maintained.
• Handle customer queries and resolve complaints efficiently and professionally.
• Process transactions and manage cash handling as required.
• Assist with staff scheduling, training, and performance management.
• Contribute to maintaining a safe, clean, and organized store environment.
• Implement and monitor company policies and procedures.
• Assist in analyzing sales performance and identifying areas for improvement.
• Ensure compliance with loss prevention protocols.
• Potentially manage remote administrative tasks or team communications as needed.

Requirements

• Previous experience in a retail environment, preferably with some supervisory or leadership responsibilities.
• Strong customer service and sales skills.
• Good communication and interpersonal abilities.
• Ability to work effectively as part of a team.
• Basic understanding of retail operations and stock management.
• Flexibility to work shifts, including weekends and public holidays, in Rustenburg .
• Proficiency with POS systems is advantageous.
• A proactive attitude and willingness to learn.
• High school diploma or equivalent.
• Ability to adapt to a hybrid work model, balancing on-site and potential remote duties.

Benefits

Our client provides a competitive salary and a comprehensive benefits package. This role offers significant opportunities for professional development and career advancement within a growing retail organization. You will gain broad experience in retail management and be part of a supportive team. Staff discounts and ongoing training are provided. This is a great opportunity for someone looking to build a successful career in retail management in Rustenburg .