Assistant Retail Manager - Rustenburg

Placements24; Rustenburg; Hybrid; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 is seeking an Assistant Retail Manager in Rustenburg to support the Store Manager in daily store operations and drive sales through effective leadership. You will oversee staff, ensure excellent customer service, and maintain visual merchandising standards.

The role requires robust retail experience, strong communication, and the ability to manage inventory and POS systems. Flexibility for weekends/public holidays is expected in this hybrid position in the North West province.

Qualifications

• Experience in a retail supervisory or assistant management role is essential.
• Proven ability to drive sales and store performance.
• Strong retail operations knowledge: customer service, stock management, merchandising.
• Excellent leadership, communication and interpersonal skills.
• Ability to work as part of a team and motivate others.
• Proficiency with POS systems and retail software.
• Flexible hours including weekends and public holidays, Rustenburg-based.
• Strong work ethic and focus on business objectives.
• Customer-centric mindset with passion for service excellence.

Responsibilities

• Assist the Store Manager in daily store operations in Rustenburg.
• Support achievement of sales targets through effective team leadership and customer engagement.
• Supervise and motivate staff, providing guidance and training for high performance.
• Help maintain visual merchandising standards and store appearance.
• Assist with inventory management, stock receiving, stocktaking and stock levels.
• Handle customer inquiries and resolve complaints professionally.
• Ensure compliance with policies, procedures and health and safety regulations.
• Operate POS and other retail technologies accurately.
• Foster a positive, collaborative store culture.
• Deputize for the Store Manager in their absence.

Skills

Retail leadership

Customer service

Team motivation

Tools

POS systems

Job description

About the Role

Our client, a dynamic and growing retail entity, is seeking a proactive and experienced Assistant Retail Manager to support the management team in their Rustenburg store. This pivotal role requires an individual who is passionate about retail, customer service, and operational excellence. You will work closely with the Store Manager to drive sales, manage staff, optimize store presentation, and ensure a seamless shopping experience for every customer. This is an ideal position for an ambitious individual looking to develop their retail management career in a supportive and fast-paced environment located in the North West province.

Key Responsibilities

• Assist the Store Manager in the daily operations of the retail store in Rustenburg .
• Support the achievement of sales targets through effective team leadership and customer engagement.
• Supervise and motivate retail staff, providing guidance and training to ensure high performance.
• Contribute to maintaining excellent visual merchandising standards and store appearance.
• Assist with inventory management, including receiving stock, stocktaking, and managing stock levels.
• Handle customer inquiries, feedback, and resolve complaints efficiently and professionally.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Operate the Point of Sale (POS) system and other retail technologies accurately.
• Foster a positive and collaborative team culture within the store.
• Deputize for the Store Manager in their absence, taking responsibility for overall store operations.

Requirements

• Previous experience in a retail supervisory or assistant management role is essential.
• Demonstrated ability to contribute to sales targets and drive store performance.
• Strong understanding of retail operations, including customer service, stock management, and merchandising.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively as part of a team and motivate others.
• Proficiency in using POS systems and other relevant retail software.
• A flexible approach to working hours, including weekends and public holidays, as needed in Rustenburg .
• A strong work ethic and a commitment to achieving business objectives.
• Customer-centric mindset with a passion for delivering exceptional service.
• Must be based in or willing to travel regularly to Rustenburg for a hybrid work arrangement.

Benefits

Our client offers a competitive salary package designed to attract top talent, commensurate with your experience and skills. This role provides a fantastic platform for career growth within the retail industry, with opportunities for further advancement. You will receive comprehensive training and ongoing support from experienced management. Working in Rustenburg offers a great balance. Enjoy a dynamic work environment where your contributions are valued and recognized. Additional benefits and employment details will be discussed during the interview process. Become a key player in our client's retail success story in Rustenburg !