Lead Massage Therapist & Spa Consultant

Placements24; Pretoria; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Spa discounts on services and products

Training and specialization

Professional work environment

Job summary

Placements24 seeks a highly skilled Lead Massage Therapist & Spa Consultant to manage spa services in Pretoria. You will lead a team of therapists, oversee appointments, and drive service excellence while shaping spa offerings and maintaining operational efficiency.

The role combines expert therapeutic work with strong leadership to sustain the spa's reputation for exceptional care and client well-being.

Qualifications

• Certification and licensure in massage therapy with at least 7 years of practice.
• Proven lead or supervisory experience in a spa or wellness setting.
• Expertise across Swedish, deep tissue, sports, and aromatherapy modalities.

Responsibilities

• Lead, mentor and train a team of massage therapists to uphold service standards.
• Develop and refine spa treatment menus and manage product inventory.
• Oversee daily spa operations, appointments and client reception.
• Ensure exceptional client satisfaction and smooth operational flow.

Skills

Leadership

Spa operations

Client management

Massage modalities

Communication

Education

Massage therapy certification/licensure

Job description

About the Role

Our client seeks a highly skilled and experienced Lead Massage Therapist & Spa Consultant to manage and enhance their spa services in Pretoria . This leadership role involves overseeing a team of therapists, ensuring the highest standards of client care and service delivery, and contributing to the strategic development of spa offerings. You will be instrumental in creating a serene and therapeutic environment, managing client appointments, and ensuring operational efficiency. This position requires a hands-on approach, combining expert therapeutic skills with strong leadership qualities to maintain the spa's reputation for excellence.

Key Responsibilities

• Perform a wide range of advanced massage therapy techniques tailored to individual client needs.
• Lead, train, and mentor a team of massage therapists, ensuring adherence to professional standards and protocols.
• Develop and refine spa treatment menus, introduce new services, and manage inventory of spa products.
• Oversee daily spa operations, including appointment scheduling, client reception, and maintaining a pristine environment.
• Act as a client liaison, addressing concerns and ensuring exceptional customer satisfaction.

Requirements

• Relevant massage therapy certification and licensure, with a minimum of 7 years of practical experience.
• Proven experience in a lead or supervisory role within a spa or wellness setting.
• Expertise in multiple massage modalities (e.g., Swedish, deep tissue, sports, aromatherapy).
• Strong understanding of spa operations, client management, and service excellence.
• Excellent leadership, communication, and interpersonal skills.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive medical aid and retirement fund contributions.
• Generous discounts on spa services and products.
• Opportunities for further training and specialization in advanced therapeutic techniques.
• A beautiful and professional work environment with a focus on client well-being.