Retail Store Manager - WhatJobs Direct

Placements24; Cape Town; Híbrido; ZAR 420.000 - 660.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus opportunities

Health and wellness benefits

Employee discount on merchandise

Career advancement opportunities

Dynamic, collaborative work環境

Descripción de la vacante

Placements24 is seeking a capable Retail Store Manager for their flagship Cape Town location. You will lead daily store operations, drive sales and optimize performance while maintaining an engaging customer experience.

The role requires a proven track record in retail management, strong leadership, budget control, and expertise in POS systems and merchandising. Hybrid coordination and career growth opportunities are highlighted.

Formación

• Minimum 5 years of experience in retail management with a proven track record.
• Strong leadership, team-building and communication skills.
• Solid understanding of store operations, sales, inventory and customer service.

Responsabilidades

• Oversee daily store operations, drive sales and profitability.
• Develop and execute sales strategies to meet targets.
• Recruit, train, mentor and manage a high-performing team.
• Manage inventory, orders, receiving and stock control to minimize loss.
• Maintain visual merchandising standards and store ambiance.
• Deliver exceptional customer service and resolve issues promptly.
• Control expenses and manage the store budget effectively.
• Ensure compliance with policies, procedures and safety regulations.
• Analyze sales data and market trends to identify growth opportunities.
• Foster a positive, collaborative team culture.

Conocimientos

Retail management

Team leadership

POS systems

Retail analytics

Customer service

Budgeting

Store operations

Educación

Bachelor's degree in Business Administration, Marketing, or related field

Herramientas

Retail management software

Descripción del empleo

About the Role Our client is a prominent player in the retail industry, seeking an accomplished and strategic Retail Store Manager to lead their flagship store in the vibrant city of **Cape Town**. This pivotal role demands a leader with a proven track record in retail operations, team management, and customer engagement. The successful candidate will be responsible for driving sales, optimizing store performance, and fostering a positive and productive work environment. As the primary point of contact for the **Cape Town** store, you will uphold the company's brand values and ensure an exceptional shopping experience for all customers. This position offers a unique opportunity to make a significant impact on a high-traffic location and contribute to the continued growth of a respected retail brand within the **Western Cape**.

Key Responsibilities

• Oversee all day-to-day store operations, ensuring efficiency and profitability.
• Develop and implement sales strategies to achieve and exceed revenue targets.
• Recruit, train, mentor, and manage a high-performing team of retail staff.
• Manage store inventory, including ordering, receiving, and stock control, to minimize loss and ensure product availability.
• Implement and maintain visual merchandising standards to create an attractive and engaging store environment.
• Provide exceptional customer service, resolving issues and ensuring customer satisfaction.
• Control store expenses and manage the store budget effectively.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Foster a positive and collaborative team culture.

Requirements

• Minimum of 5 years of experience in retail management, with a demonstrable track record of success.
• Strong leadership and team-building skills, with the ability to motivate and inspire staff.
• Excellent understanding of retail operations, including sales, marketing, inventory management, and customer service.
• Proficiency in using point-of-sale (POS) systems and retail management software.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Exceptional communication, interpersonal, and customer service skills.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed for the **Cape Town** store.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Experience in a hybrid work model, coordinating with remote and in-store teams, is a plus.
• Demonstrated ability to manage budgets and control costs effectively.

Benefits

• Attractive annual salary and performance-based bonus opportunities.
• Comprehensive health and wellness benefits package.
• Generous employee discount on merchandise.
• Opportunities for career advancement within a growing retail organization.
• A dynamic and collaborative work environment in **Cape Town**.
• Professional development and training programs.