Senior Retail Ops Leader | Multi-Store Strategy

Pick N Pay Retailers; Gauteng; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Pick N Pay Retailers in Gauteng seeks a seasoned Retail Operations Manager to lead daily operations across Soweto and surrounding areas, optimizing inventory, supply chain, and customer service standards. You will set KPIs, coach store managers, drive efficiency, collaborate with marketing and finance, and implement initiatives that boost profitability and service quality.

This role requires strategic thinking, 7+ years in retail operations, and a track record of improving store performance in

Qualifications

• Minimum 7 years in retail operations.
• Experience leading store operations and teams.

Responsibilities

• Oversee daily retail operations across Soweto and Gauteng.
• Develop strategies to improve sales, profitability, and customer satisfaction.
• Manage inventory, supply chain logistics, and distribution to maximize availability.
• Set KPIs for store operations and monitor performance.
• Lead and mentor a team of store managers and operational staff.
• Ensure compliance with company policies, procedures, and safety regulations.
• Analyze operational data to identify trends and opportunities.
• Implement new initiatives and technologies to boost efficiency.
• Collaborate with marketing, sales, and finance to achieve objectives.
• Drive continuous improvement across all retail operations.

Job description

Pick N Pay Retailers in Gauteng seeks a seasoned Retail Operations Manager to lead daily operations across Soweto and surrounding areas, optimizing inventory, supply chain, and customer service standards. You will set KPIs, coach store managers, drive efficiency, collaborate with marketing and finance, and implement initiatives that boost profitability and service quality.

This role requires strategic thinking, 7+ years in retail operations, and a track record of improving store performance in