Regional Retail Operations Leader - Multi-Store Growth

Placements24; Randburg; Presencial; ZAR 1.000.000 - 1.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary with performance-based bonus

Medical aid

Pension fund

Descripción de la vacante

Placements24 is seeking a seasoned Senior Operations Manager to oversee multiple retail hubs in Randburg and surrounding regions, driving operational excellence, profitability, and an outstanding customer experience across all locations.

You will lead, mentor, and develop store managers and staff, implement KPI-driven strategies, manage budgets, and collaborate with marketing, sales, and HR to support business initiatives. Willingness to travel within Randburg and wider Gauteng is required.

Formación

• Minimum of 7 years of progressive experience in retail operations management, with at least 3 years in a senior supervisory or managerial role overseeing multiple sites.

Responsabilidades

• Develop and execute operational strategies to achieve business objectives and enhance profitability across multiple retail locations.
• Oversee day-to-day operations, including inventory management, store maintenance, and compliance with company policies.
• Lead, mentor, and develop a team of store managers and their respective staff.
• Implement and monitor KPIs to drive operational efficiency and sales performance.
• Ensure consistent delivery of exceptional customer service standards across all retail hubs.
• Manage budgets, control costs, and identify opportunities for operational improvements and cost savings.
• Oversee stock control, merchandising, and loss prevention strategies.
• Collaborate with cross-functional teams, including marketing, sales, and HR, to support business initiatives.
• Conduct regular site visits and performance evaluations of retail locations.
• Stay abreast of industry trends and best practices in retail operations management.

Conocimientos

Leadership

Strategic planning

Budgeting

P&L

KPI management

Inventory management

Customer service

Stakeholder management

Communication

MS Office

Educación

Bachelor’s degree in Business Administration/Management

Herramientas

Retail management software

MS Office Suite

Descripción del empleo

Placements24 is seeking a seasoned Senior Operations Manager to oversee multiple retail hubs in Randburg and surrounding regions, driving operational excellence, profitability, and an outstanding customer experience across all locations.

You will lead, mentor, and develop store managers and staff, implement KPI-driven strategies, manage budgets, and collaborate with marketing, sales, and HR to support business initiatives. Willingness to travel within Randburg and wider Gauteng is required.