Senior Retail Operations Specialist - Mahikeng

Placements24; LegKraal Gate; Vor Ort; ZAR 420.000 - 560.000; Vollzeit

Benefits dieser Stelle

Employee discount

Career development opportunities

Zusammenfassung

Placements24 in Mahikeng, North West, seeks a Senior Retail Operations Specialist to oversee day-to-day store performance, implement policies, and optimize processes across locations. You will guide staff on operational standards and ensure loss prevention and inventory controls.

The role requires at least 4 years in retail operations, strong analytical skills, visual merchandising oversight, POS systems experience, and Excel proficiency.

Qualifikationen

• Minimum 4 years of experience in retail operations or related field.
• Strong understanding of store operations including inventory, merchandising and loss prevention.
• Excellent analytical and problem solving skills with attention to detail.
• Proficient in Microsoft Excel for data analysis and reporting.
• Strong communication and interpersonal skills to interact with staff and management.
• Able to work independently and in a fast-paced retail environment.
• Experience with POS systems is a plus.

Aufgaben

• Support the implementation and adherence to operational procedures across all store locations.
• Assist in inventory processes including stocktakes and cycle counts.
• Oversee visual merchandising directives and planograms.
• Provide guidance on cash handling, customer service and loss prevention.
• Conduct store audits to assess policy compliance and identify improvements.
• Analyze operational data to identify trends and cost-saving opportunities.
• Collaborate with store management to develop and execute operational improvements.
• Ensure maintenance of store facilities and equipment.
• Assist onboarding and training of new store staff on procedures.
• Contribute to development of best practices.

Kenntnisse

Retail operations

Inventory management

Visual merchandising

Loss prevention

Excel proficiency

Analytical skills

Communication

Ausbildung

High school diploma

Tools

Microsoft Excel

POS systems

Jobbeschreibung

About the Role

Our client, a reputable retail chain, is seeking a proactive and detail-oriented Senior Retail Operations Specialist to join their team in Mahikeng, North West . This role is crucial for ensuring the smooth and efficient day-to-day functioning of their retail stores. The Specialist will be responsible for implementing operational policies, optimizing store processes, and supporting store staff to achieve high standards of service and performance. The ideal candidate will have a strong understanding of retail operational workflows, excellent problem-solving skills, and a commitment to continuous improvement within the retail environment.

Key Responsibilities

• Support the implementation and adherence to operational procedures and standards across all store locations.


• Assist in the management of inventory processes, including stocktakes, cycle counts, and inventory accuracy initiatives.


• Oversee the effective implementation of visual merchandising directives and planograms.


• Provide guidance and support to store staff on operational matters, including cash handling, customer service, and loss prevention.


• Conduct store audits to assess compliance with operational policies and identify areas for improvement.


• Analyze operational data to identify trends, inefficiencies, and opportunities for cost savings.


• Collaborate with the store management team to develop and execute action plans for operational improvements.


• Ensure the maintenance of store facilities and equipment in optimal condition.


• Assist in the onboarding and training of new store staff on operational procedures.


• Contribute to the development and refinement of operational best practices.

Requirements

• Minimum of 4 years of experience in retail operations or a related field.


• Strong understanding of retail store operations, including inventory management, visual merchandising, and loss prevention.


• Excellent analytical and problem-solving skills with a keen eye for detail.


• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting.


• Strong communication and interpersonal skills, with the ability to effectively interact with store staff and management.


• Ability to work independently and as part of a team in a fast-paced retail environment.


• Demonstrated ability to manage multiple tasks and prioritize effectively.


• Experience with Point of Sale (POS) systems and retail management software is a plus.


• High school diploma or equivalent; further education in business or a related field is beneficial.


• Must be able to work flexible hours as required by business needs in Mahikeng, North West .

Benefits

Our client offers a competitive salary, opportunities for professional development, and an employee discount on merchandise. You will be part of a dedicated operations team, contributing to the efficiency and success of a respected retail brand. This role provides a solid career path within retail operations, allowing you to gain valuable experience and grow within the company. Join our client and play a vital role in their operational excellence in Mahikeng, North West .