Retail Operations Specialist

Placements24; Cape Town; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Medical aid contributions

Professional development and training

Hybrid work arrangement

Job summary

Placements24 in Cape Town is seeking a Retail Operations Specialist to ensure smooth functioning of multiple retail outlets through operational excellence and continuous improvement. You will analyze sales and inventory data, support store managers, develop layouts and training materials, and collaborate with marketing, supply chain and HR to align strategies.

The role offers a hybrid work setup with on-site duties in Cape Town and remote collaboration, and a competitive salary with benefits

Qualifications

• Bachelor's degree in Business Administration, Operations Management or a related field.
• 2-3 years of experience in retail operations, store management, or a similar role.
• Strong analytical and problem-solving skills with ability to interpret data.
• Excellent organizational and project management abilities.

Responsibilities

• Support store managers in implementing operational procedures and best practices across locations.
• Analyze sales data, inventory levels and operational metrics to identify improvements.
• Assist in development and execution of store layouts, merchandising plans and visual standards.
• Conduct store audits and performance evaluations to ensure policy compliance.
• Collaborate with marketing, supply chain and HR to align operational strategies.
• Manage and troubleshoot operational issues, providing timely solutions to minimize disruption.
• Develop and deliver training materials on operational processes for store staff.
• Research and recommend new technologies and tools to enhance retail operations efficiency.
• Contribute to budget management and cost control initiatives for retail operations.

Skills

Analytical skills

Problem solving

Excel

Communication

Project management

Interpersonal skills

Office suite

Education

Bachelor's degree in Business Administration or Operations Management

Tools

Retail management software

Job description

About the Role

Our client, a dynamic and growing retail entity, is seeking a dedicated Retail Operations Specialist to join their team in the vibrant city of Cape Town . This role is instrumental in ensuring the smooth and efficient functioning of multiple retail outlets, focusing on operational excellence and continuous improvement. The ideal candidate will have a keen eye for detail, strong analytical skills, and a proactive approach to problem-solving. This position requires a blend of on-site presence in Cape Town and strategic remote collaboration, making it an ideal opportunity for those seeking a flexible yet impactful career in the retail sector.

Key Responsibilities

• Support store managers in implementing operational procedures and best practices across various locations.
• Analyze sales data, inventory levels, and operational metrics to identify areas for improvement.
• Assist in the development and execution of store layouts, merchandising plans, and visual standards.
• Conduct store audits and performance evaluations to ensure compliance with company policies.
• Collaborate with cross-functional teams, including marketing, supply chain, and HR, to align operational strategies.
• Manage and troubleshoot operational issues, providing timely solutions to minimize disruption.
• Develop and deliver training materials on operational processes for store staff.
• Research and recommend new technologies and tools to enhance retail operations efficiency.
• Contribute to budget management and cost control initiatives for retail operations.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 2-3 years of experience in retail operations, store management, or a similar role.
• Strong analytical and problem-solving skills with the ability to interpret data.
• Excellent organizational and project management abilities.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with retail management software is a plus.
• Effective communication and interpersonal skills, with the ability to work with diverse teams.
• Familiarity with supply chain and inventory management principles.
• Willingness to travel to various store locations within and around Cape Town as needed.
• Ability to adapt to a hybrid work model, balancing remote tasks with on-site responsibilities in Cape Town.

Benefits

This role comes with a competitive salary package, commensurate with experience, and includes potential performance bonuses. Our client provides a comprehensive benefits package, including medical aid contributions and opportunities for professional development and training. Employees will enjoy a dynamic and collaborative work environment, with the flexibility of a hybrid work arrangement. You will play a key role in shaping the operational future of our retail presence in Cape Town and beyond.