Senior Retail Operations Manager

Placements24; Benoni; Hybrid; ZAR 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work arrangement

Executive health, dental, and vision

Generous paid time off

International travel opportunities

Leadership development programs

Job summary

Placements24 in Benoni, South Africa, is seeking a Senior Retail Operations Manager to lead multiple store operations, drive efficiency, and maximize profitability. You will oversee a team, implement strategic initiatives, and partner with department heads to meet business goals in Gauteng.

The role requires extensive retail operations experience, strong leadership, and deep knowledge of inventory management and POS systems. A related bachelor’s degree is preferred.

Qualifications

• Experience in multi-store retail operations.
• Proven leadership and budget management experience.
• Strong knowledge of inventory control and POS systems.
• Excellent communication and negotiation skills.
• Bachelor's degree in Business Administration or related field preferred.

Responsibilities

• Develop and execute comprehensive operational strategies to optimize store performance and customer satisfaction.
• Oversee daily operations of multiple retail outlets, ensuring adherence to company standards and procedures.
• Manage budgets, control operational costs, and identify opportunities for efficiency improvements.
• Lead, mentor, and develop a team of store managers and operational staff, fostering a culture of high performance.
• Implement and manage inventory control systems, supply chain logistics, and point-of-sale (POS) operations.
• Analyze operational data, sales reports, and market trends to inform strategic decision-making and drive business growth.

Skills

Leadership

Strategic Planning

Budgeting

Inventory Management

Team Development

Communication

Education

Bachelor's degree in Business Administration or related

MBA beneficial

Tools

POS Systems

Inventory Software

Analytics Platforms

Job description

About the Role

Our client is seeking a highly experienced and strategic Senior Retail Operations Manager to lead their operational functions in Benoni . This leadership role is pivotal in ensuring the seamless execution of all store operations, driving efficiency, and enhancing profitability across multiple retail locations. You will oversee a team of operational staff, develop and implement operational strategies, and collaborate closely with department heads to achieve business objectives. This position offers a significant opportunity for a seasoned retail professional to shape operational excellence in a dynamic market within Gauteng .

Key Responsibilities

• Develop and execute comprehensive operational strategies to optimize store performance and customer satisfaction.
• Oversee daily operations of multiple retail outlets, ensuring adherence to company standards and procedures.
• Manage budgets, control operational costs, and identify opportunities for efficiency improvements.
• Lead, mentor, and develop a team of store managers and operational staff, fostering a culture of high performance.
• Implement and manage inventory control systems, supply chain logistics, and point-of-sale (POS) operations.
• Analyze operational data, sales reports, and market trends to inform strategic decision-making and drive business growth.

Requirements

• Extensive experience in retail operations management , with a proven track record of success in multi-store environments.
• Strong leadership, strategic planning, and decision-making abilities.
• In-depth knowledge of retail operational processes, inventory management, and financial controls.
• Experience with retail technology , including POS systems, inventory software, and analytics platforms.
• Excellent communication, negotiation, and interpersonal skills.
• Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Benefits

• Highly competitive annual salary and executive bonus structure.
• Hybrid work arrangement, offering flexibility and work-life balance.
• Comprehensive executive health, dental, and vision insurance.
• Generous paid time off and opportunities for international travel for industry events.
• Leadership development programs and significant career advancement potential within the organization in Benoni .