Operations Manager - Retail

Placements24; Randburg; On-site; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Commission

Medical benefits

Retirement plan

Staff discounts

Career growth

Dynamic environment

Job summary

Placements24 is seeking an experienced Retail Operations Manager to lead operations for multiple Randburg stores. You will drive sales performance, ensure exceptional customer experiences, and manage inventory, staff, and visual merchandising to meet brand standards.

The role requires strong leadership, strategic thinking, and the ability to analyse sales data to identify trends and improvements. You will implement store strategies, monitor budgets, and collaborate across teams in a fast-paced

Qualifications

• Experience in retail management with operations oversight.
• Proven ability to drive sales and manage performance.
• Strong leadership, teamwork, and communication skills.
• Experience with inventory management systems and visual merchandising.
• Ability to manage budgets and expenses effectively.

Responsibilities

• Oversee the daily operations of multiple retail stores to ensure profitability and efficiency.
• Implement retail strategies to achieve sales targets and enhance customer satisfaction.
• Manage store staff, including recruitment, training, scheduling, and performance management.
• Control inventory levels, oversee stocktakes, and manage merchandising standards.
• Ensure compliance with health, safety, and operational policies.
• Analyze sales data and operational reports to identify trends and implement improvements.

Skills

Leadership

Sales-driven

Communication

Team building

Data analysis

Tools

Inventory management software

Job description

About the Role

Our client is seeking an experienced and enthusiastic Retail Operations Manager to lead operations for their stores in the Randburg area. This role is essential for driving sales performance, ensuring exceptional customer experiences, and managing the operational efficiency of multiple retail locations. You will be responsible for implementing store strategies, managing staff, controlling inventory, and maintaining visual merchandising standards. This is a key leadership position for an individual passionate about retail operations and customer service.

Key Responsibilities

• Oversee the daily operations of multiple retail stores to ensure profitability and efficiency.
• Implement retail strategies to achieve sales targets and enhance customer satisfaction.
• Manage store staff, including recruitment, training, scheduling, and performance management.
• Control inventory levels, oversee stocktakes, and manage merchandising standards.
• Ensure compliance with all health, safety, and operational policies.
• Analyze sales data and operational reports to identify trends and implement improvements.

Requirements

• Demonstrated experience in retail management, with a focus on operational oversight.
• Proven ability to drive sales and manage store performance.
• Strong leadership, team-building, and communication skills.
• Experience with inventory management systems and visual merchandising.
• Ability to manage budgets and operational expenses effectively.

Benefits

• Competitive salary with attractive commission and bonus structures.
• Comprehensive medical and retirement benefits.
• Significant discounts on company products.
• Opportunities for career advancement within a leading retail organization.
• A fast-paced and engaging retail environment.