Senior Retail Operations Analyst

Placements24; Sandton; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Placements24 in Sandton, Gauteng, seeks a Senior Retail Operations Analyst to join our client's retail team in a hybrid role. You will dig into operational data, identify trends and inefficiencies, and partner with store operations, supply chain, and finance to drive data-driven improvements.

You will develop KPIs, build dashboards, forecast and budget models, and present clear insights to stakeholders. The ideal candidate has strong analytical skills, experience in retail operations, and

Qualifications

• Proven experience in retail analytics or similar analytical roles in retail.
• Strong analytical, quantitative, and problem-solving skills.
• Proficiency in data analysis tools such as SQL, Excel, and BI platforms (Tableau, Power BI).
• Excellent understanding of retail operations, supply chain, and financial metrics.
• Strong communication and presentation skills, with the ability to explain data clearly.
• Experience in hybrid environments balancing on-site and remote tasks.
• Bachelor's degree in Business, Statistics, Economics, Data Science, or related field.
• Ability to manage multiple projects independently with attention to detail.

Responsibilities

• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Develop and implement KPIs to monitor operational performance.
• Create reports and dashboards to visualize data and communicate insights to stakeholders.
• Collaborate with store managers and operations teams to implement process improvements.
• Identify opportunities to optimize inventory management, supply chain logistics, and store operations.
• Conduct cost-benefit analyses for proposed operational changes.
• Support strategic planning with data-driven recommendations.
• Develop and maintain models for forecasting and budgeting related to operations.

Skills

Analytical skills

SQL

Excel

Tableau

Power BI

Education

Bachelor's degree in Business, Statistics, Economics, Data Science

Tools

Tableau

Power BI

Job description

About the Role

Our client, a major player in the retail industry, is seeking a highly analytical and experienced Senior Retail Operations Analyst to join their team in Sandton, Gauteng . This hybrid role requires a strategic thinker who can delve deep into operational data to identify areas for improvement, optimize processes, and drive efficiency across the retail network. You will work closely with various departments, including store operations, supply chain, and finance, to provide data-driven insights and recommendations. The ideal candidate possesses exceptional analytical skills, a strong understanding of retail operations, and proficiency in data analysis tools. This is a critical position for someone looking to make a substantial impact on the business's performance through intelligent data interpretation and strategic implementation. Based in the prime location of Sandton , you will contribute to key decision-making processes that shape the future of our client's retail strategy. We are looking for a dedicated professional who can leverage data to enhance operational effectiveness and profitability. Your insights will be crucial in navigating the complexities of the modern retail landscape.

Key Responsibilities

• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Develop and implement key performance indicators (KPIs) to monitor operational performance.
• Create comprehensive reports and dashboards to visualize data and communicate insights to stakeholders.
• Collaborate with store managers and operations teams to implement process improvements.
• Identify opportunities to optimize inventory management, supply chain logistics, and store operations.
• Conduct cost-benefit analyses for proposed operational changes.
• Support strategic planning by providing data-driven recommendations.
• Develop and maintain models for forecasting and budgeting related to operations.
• Stay abreast of industry best practices and emerging technologies in retail analytics.
• Ensure data accuracy and integrity across all reporting and analysis.

Requirements

• Proven experience as a Retail Operations Analyst or in a similar analytical role within the retail sector.
• Strong analytical, quantitative, and problem-solving skills.
• Proficiency in data analysis tools such as SQL, Excel, and BI platforms (e.g., Tableau, Power BI).
• Excellent understanding of retail operations, supply chain, and financial metrics.
• Strong communication and presentation skills, with the ability to explain complex data clearly.
• Experience working in a hybrid environment, balancing on-site and remote tasks.
• Bachelor's degree in Business, Statistics, Economics, Data Science, or a related field.
• Ability to work independently and manage multiple projects simultaneously.
• Attention to detail and a commitment to data accuracy.
• Must be located in or willing to commute to Sandton for on-site requirements.

Benefits

Our client offers a competitive salary, comprehensive benefits package, and significant opportunities for career advancement. This hybrid role provides flexibility and a chance to work on impactful projects that directly influence business strategy in Sandton . You will benefit from continuous learning and development opportunities, access to advanced analytics tools, and the chance to collaborate with a talented and driven team. This is an excellent opportunity for an analytical professional to grow their career in the thriving retail sector, contributing valuable insights to a leading organization.