Remote Retail Operations Analyst

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Fully remote work

Performance-based bonuses

Professional development opportunities

Impactful strategic influence

Job summary

Placements24 is seeking a highly analytical and data-driven Remote Retail Operations Analyst to optimize operational efficiency across retail functions. This fully remote role focuses on KPI analysis, trend identification, and data-driven recommendations to enhance customer experience and profitability on a nationwide scale, including Mpumalanga and Nelspruit regions.

The role involves collecting and analyzing data, building dashboards in Tableau/Power BI, and collaborating with cross-functional

Qualifications

• Proven experience as a Retail Operations Analyst or like analytical role.

Responsibilities

• Collect, analyze, and interpret operational data from multiple retail channels and systems.
• Develop and maintain dashboards and reports to track KPIs related to sales, inventory, and customer service.
• Identify bottlenecks and inefficiencies, and propose data-backed solutions for improvement.
• Conduct root cause analysis for operational issues and recommend corrective actions.
• Collaborate with cross-functional teams to implement operational changes and measure impact.
• Stay up-to-date with retail operations and analytics best practices and trends.

Skills

Data analysis

Excel

SQL

Tableau

Power BI

Retail operations

Problem solving

Communication

Tools

Tableau

Power BI

Excel

SQL

Job description

About the Role

Our client is seeking a highly analytical and data-driven Remote Retail Operations Analyst to optimize their operational efficiency. This role, performed entirely remotely, will focus on analyzing key performance indicators across various retail functions, identifying trends, and recommending strategies for improvement. You will play a critical part in enhancing customer experience, streamlining processes, and driving profitability through insightful data interpretation. This is an exceptional opportunity for a seasoned analyst to leverage their skills in a flexible, home-based environment, supporting the company's operational excellence initiatives nationwide, including in regions such as Nelspruit .

Key Responsibilities

• Collect, analyze, and interpret operational data from multiple retail channels and systems.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) related to sales, inventory, and customer service.
• Identify operational bottlenecks and inefficiencies, and propose data-backed solutions for improvement.
• Conduct root cause analysis for operational issues and recommend corrective actions.
• Collaborate with cross-functional teams to implement operational changes and measure their impact.
• Stay abreast of industry best practices and emerging trends in retail operations and analytics.

Requirements

• Proven experience as a Retail Operations Analyst or in a similar analytical role.
• Strong proficiency in data analysis tools and techniques (e.g., Excel, SQL, Tableau, Power BI).
• Excellent understanding of retail operations, supply chain, and inventory management principles.
• Ability to translate complex data into actionable business insights.
• Exceptional problem-solving skills and attention to detail.
• Strong communication and presentation skills, required for remote collaboration.

Benefits

• Highly competitive annual salary and performance-based bonuses.
• Fully remote work arrangement, providing excellent work-life balance.
• Access to advanced analytical tools and professional development opportunities.
• Opportunity to significantly influence strategic operational decisions.
• Be an integral part of driving efficiency and success for a leading retail organization.