Retail Operations Analyst

Placements24; Polokwane; Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Retirement savings plan

Hybrid work model

Career development and training

Job summary

Placements24 is seeking a meticulous Retail Operations Analyst for a hybrid role in Polokwane, Limpopo. You will analyze operational data, build dashboards, and deliver insights to improve store performance across our network.

Ideal candidates have 3+ years in retail operations, strong data analysis skills, and experience with Excel, SQL, and BI tools. This role blends in-office collaboration with remote flexibility in a dynamic retail environment.

Qualifications

• 3+ years in retail operations or business analysis.
• Strong analytical and quantitative skills with Excel, SQL, and BI tools.
• Solid understanding of retail operations, inventory and sales metrics.
• Excellent reporting and presentation abilities; hybrid work suitability.

Responsibilities

• Analyze sales, inventory, labor, and operational data to identify trends and issues.
• Develop and maintain regular operational reports and dashboards for store management and executives.
• Analyze store performance metrics to provide improvement recommendations.
• Assist in developing and implementing operational policies and procedures.
• Support store initiatives with data-driven insights and analysis.
• Conduct market research and competitive analysis to identify industry trends.
• Collaborate with store operations, finance, and IT to gather data and implement solutions.
• Monitor and evaluate the effectiveness of operational changes and initiatives.

Skills

Analytical skills

Data analysis

Reporting & presentation

Education

Bachelor's degree in Business Administration, Finance, Economics, Statistics, or related field

Tools

Excel

SQL

Tableau

Power BI

Job description

About the Role

Our client, a prominent national retail chain, is seeking a meticulous and data-driven Retail Operations Analyst to join their team. This hybrid role requires a professional who can analyze operational data, identify trends, and provide actionable insights to improve store performance and efficiency across our network, including stores in **Polokwane, Limpopo, ZA**. You will play a key role in supporting strategic decision-making by evaluating key performance indicators, conducting market research, and developing reports that inform business strategy. The ideal candidate possesses strong analytical skills, a deep understanding of retail operations, and proficiency in data analysis tools. This position offers a blend of in-office collaboration and remote flexibility, making it ideal for those who thrive in a dynamic analytical environment within **Polokwane, Limpopo, ZA**.

Key Responsibilities

• Analyze sales, inventory, labor, and operational data to identify trends, opportunities, and potential issues.
• Develop and maintain regular operational reports and dashboards for store management and executive teams.
• Conduct in-depth analysis of store performance metrics to provide recommendations for improvement.
• Assist in the development and implementation of operational policies and procedures.
• Support store initiatives by providing data-driven insights and analysis.
• Perform market research and competitive analysis to identify industry trends and best practices.
• Collaborate with cross-functional teams, including store operations, finance, and IT, to gather data and implement solutions.
• Monitor and evaluate the effectiveness of operational changes and initiatives.

Requirements

• Minimum of 3 years of experience in retail operations, business analysis, or a related field.
• Strong analytical and quantitative skills, with proficiency in data analysis tools such as Excel, SQL, and BI platforms (e.g., Tableau, Power BI).
• Excellent understanding of retail operations, including inventory management, sales processes, and store performance metrics.
• Strong reporting and presentation skills, with the ability to communicate complex data effectively.
• Ability to work independently and as part of a team in a hybrid work environment.
• Bachelor's degree in Business Administration, Finance, Economics, Statistics, or a related field.
• Experience in the retail sector, particularly with insights relevant to **Polokwane, Limpopo, ZA**, is a plus.

Benefits

• Our client offers a competitive annual salary and opportunities for performance-based bonuses.
• Employees receive comprehensive health benefits, a retirement savings plan, and generous paid time off.
• The hybrid work model provides flexibility, allowing for a balance between in-office collaboration and remote work.
• Professional development and training opportunities are available to support career growth within the retail operations analytics field, serving the **Polokwane, Limpopo, ZA** region.