Senior Remote Retail Operations Leader

Placements24; Midrand; Hybrid; ZAR 900,000 - 1,700,000; Full time

Benefits offered by this job

Remote work

Professional development

Career growth

Tech setup

Job summary

Placements24 is seeking a Senior Retail Operations Manager to lead end-to-end operations across multiple retail channels in a remote-first setup. You will shape strategies, optimize inventory, and drive process improvements while guiding a distributed team.

You will partner with marketing, merchandising, and IT to align initiatives, manage budgets, and report KPIs to senior leadership. The role rewards strategic impact and collaboration in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Retail Management, Operations Management, or related field.
• Master’s degree is a plus.
• Minimum 7 years of progressive experience in retail operations management, with leadership roles.
• Proven ability to manage remote teams using digital collaboration tools.
• Experience developing and executing strategic operational plans with measurable results.
• Strong analytical and problem-solving skills; able to interpret data and decide.
• Excellent communication and stakeholder influence across levels.
• Proficiency with retail software, ERP systems, and data analysis tools.
• Ability to manage budgets and optimize resources in a fast-paced environment.

Responsibilities

• Develop and implement operational strategies to enhance efficiency and profitability across retail touchpoints.
• Oversee day-to-day operations, including inventory, logistics, and POS systems.
• Lead and mentor a distributed team in a remote work environment.
• Analyze KPIs, identify improvements, implement actions, and report progress to leadership.
• Collaborate with marketing, merchandising, and IT to align with business objectives.
• Manage budgets, control costs, and optimize expenditures while maintaining service quality.
• Stay abreast of retail trends and technology to drive innovation.
• Ensure compliance with regulations and company policies.

Skills

Leadership

Remote team management

Strategic planning

Analytical thinking

Communication

Budgeting

Cross-functional collaboration

ERP familiarity

Education

Bachelor’s degree in Business/Operations related field

Master’s degree (advantage)

Tools

ERP systems

Retail management software

Data analysis tools

Job description

Placements24 is seeking a Senior Retail Operations Manager to lead end-to-end operations across multiple retail channels in a remote-first setup. You will shape strategies, optimize inventory, and drive process improvements while guiding a distributed team.

You will partner with marketing, merchandising, and IT to align initiatives, manage budgets, and report KPIs to senior leadership. The role rewards strategic impact and collaboration in a fast-paced environment.