Remote-First Senior Retail Operations Leader

Placements24; KwaZulu-Natal; Remote; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Remote work support

Professional development

Tech provisions

Generous leave

Home office stipend

Job summary

Placements24 is seeking a highly experienced Senior Retail Operations Manager to oversee and optimize retail operations across channels. This remote role allows you to work from anywhere in South Africa while leading distributed teams and driving performance.

You will implement strategic initiatives, manage inventory and supply chain, analyze sales metrics, and collaborate with marketing and sales to align operational goals.

Qualifications

• Proven track record in senior retail operations management.
• Experience overseeing multi-location or online retail operations.
• Strong inventory control, merchandising, and customer service knowledge.
• Excellent leadership and remote team management skills.
• Proficiency with retail management software and data analysis tools.
• Bachelor's degree in Business Administration, Retail Management, or related field preferred.

Responsibilities

• Develop and implement strategic operational plans to enhance retail performance.
• Oversee day-to-day retail operations across channels.
• Manage inventory, logistics, and vendor relationships.
• Analyze sales data to identify trends and opportunities.
• Lead, mentor, and evaluate distributed operations teams.
• Ensure compliance with health, safety and environmental regulations.
• Collaborate with marketing and sales to align goals.
• Manage budgets and control operating expenses.

Skills

Leadership/People management

Remote team management

Data analysis

Budget management

Strategic thinking

Communication

Education

Bachelor's degree in Business Administration, Retail Management, or related field

Tools

Retail management software

Job description

Placements24 is seeking a highly experienced Senior Retail Operations Manager to oversee and optimize retail operations across channels. This remote role allows you to work from anywhere in South Africa while leading distributed teams and driving performance.

You will implement strategic initiatives, manage inventory and supply chain, analyze sales metrics, and collaborate with marketing and sales to align operational goals.