Senior Remote Community Support Specialist

Placements24; Polokwane; Hybrid; ZAR 360,000 - 540,000; Full time

Job summary

Placements24 in South Africa seeks a Remote Community Support Coordinator to oversee client cases from a national network. This fully remote role requires strong organizational skills, experience in community services, and the ability to work autonomously while maintaining data quality and confidentiality.

You will coordinate services, facilitate virtual sessions, and stay updated on social welfare initiatives. A degree in Social Work and 5+ years of experience are required.

Qualifications

• Degree in Social Work, Community Development, Psychology, or related field.
• Significant experience (5+ years) in community services or case management.
• Proficiency with remote work tools (video conferences, cloud storage).

Responsibilities

• Manage a diverse caseload remotely, assess needs and coordinate support services.
• Use digital platforms to connect clients, service providers, and team nationwide.
• Develop, implement, and monitor personalized support plans.
• Facilitate virtual workshops, information sessions, and support groups.
• Maintain confidential client records using online systems.
• Liaise with service providers across provinces to ensure seamless delivery.
• Troubleshoot issues in remote coordination and refine strategies.
• Stay informed about South African community resources and welfare initiatives.

Skills

Remote coordination

Caseload management

Virtual workshops

Education

Social Work degree

Related field qualification

Tools

Video conferencing

Cloud storage

Online collaboration platforms

Job description

Placements24 in South Africa seeks a Remote Community Support Coordinator to oversee client cases from a national network. This fully remote role requires strong organizational skills, experience in community services, and the ability to work autonomously while maintaining data quality and confidentiality.

You will coordinate services, facilitate virtual sessions, and stay updated on social welfare initiatives. A degree in Social Work and 5+ years of experience are required.