Senior Practice Coordinator (Optometry)

Dante Group Pty Ltd; Midrand; On-site; ZAR 203,000 - 243,000; Full time

Job summary

Dante Group Pty Ltd is hiring at Mall of Africa, Midrand. The role combines sales, patient service and strong administrative tasks to deliver an outstanding patient experience.

Key duties include driving sales, managing patient journeys, coordinating bookings and digital queues, plus handling daily admin and financial reconciliations in a fast-paced practice environment.

Qualifications

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.

Responsibilities

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.

Skills

Sales & Patient Styling

Customer Service

Administrative Skills

Appointment Scheduling

Financial Reconciliations

Job description

Reference: GSt001749-DM-GS-1

Mall of Africa
Midrand
R20 000 CTC per month
(Depending on Experience)

Are you a people-focused sales professional who thrives in a fast-paced practice environment? We’re looking for a polished, energetic individual who can combine sales, exceptional customer service and strong administrative skills to deliver an outstanding patient experience

Duties & Responsibilities

Minimum requirements:

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.

Package & Remuneration

R 20 000