Senior Practice Coordinator (Optometry)

Dante Group Pty Ltd; Wes-Kaap; On-site; ZAR 134,000 - 223,000; Full time

Job summary

Dante Group Pty Ltd in Stellenbosch, Western Cape, seeks a polished sales professional to deliver an outstanding patient experience by combining sales, exceptional customer service and strong administrative skills.

You will drive sales and styling, lead remote testing, manage bookings and digital queues, and handle daily administrative workflows to support smooth practice performance and patient journeys.

Qualifications

• Minimum requirements: drive sales and deliver a personalised patient experience.
• Coordinate bookings, appointment schedules and digital queues.
• Strong administrative and financial reconciliation skills.

Responsibilities

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.

Skills

Sales & Customer Service

Administrative Skills

Patient-focused care

Job description

Reference: GSt001750-DM-GS-1

Stellenbosch

Western Cape

R20 000 CTC per month

(Depending on Experience)

Are you a people-focused sales professional who thrives in a fast-paced practice environment? We're looking for a polished, energetic individual who can combine sales, exceptional customer service and strong administrative skills to deliver an outstanding patient experience

Duties & Responsibilities

Minimum requirements:

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.

Package & Remuneration

R 20 000