Senior Practice Coordinator (Optometry)

Dante Group Pty Ltd; Richards Bay; On-site; ZAR 203,000 - 243,000; Full time

Job summary

Dante Group Pty Ltd in Richards Bay is seeking a people-focused sales professional who can deliver an outstanding patient experience while guiding product selection and styling. The role combines sales, customer service and strong administrative skills, including managing bookings, digital queues and financial reconciliations to keep the practice running smoothly.

R 20 000 CTC per month (Depending on Experience) makes this a competitive opportunity for experienced candidates in the Richards Bay

Qualifications

• Personalised patient experience and product guidance.
• Strong administrative and financial reconciliation abilities.
• Ability to manage bookings and schedules efficiently.

Responsibilities

• Drive Sales & Patient Styling – deliver a personalised patient experience while guiding patients on product selection.
• Lead Remote Testing – own the branch-level remote testing process.
• Manage the Patient Journey – coordinate bookings, schedules and digital queues.
• Own Administration & Financial Processes – manage daily admin workflows and reconciliations.
• Support Practice Performance – provide operational support for smooth running.
• Create Exceptional Patient Experiences – build relationships and maintain high service standards.

Skills

Sales experience

Customer service

Administrative skills

Scheduling / Organisation

Job description

Reference: GSt001753-DM-GS-1

Kwa-Zulu Natal

Richards Bay

R20 000 CTC per month (Depending on Experience)

Are you a people-focused sales professional who thrives in a fast-paced practice environment? We’re looking for a polished, energetic individual who can combine sales, exceptional customer service and strong administrative skills to deliver an outstanding patient experience

Duties & Responsibilities

Minimum requirements:

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.

Package & Remuneration

R 20 000