Senior Practice Coordinator (Optometry)

Dante Group Pty Ltd; Oos-Kaap; On-site; ZAR 203,000 - 243,000; Full time

Job summary

Dante Group Pty Ltd in the Western Cape is seeking a people-focused sales professional to join a fast-paced practice environment. You will blend sales, exceptional customer service and strong administrative skills to deliver an outstanding patient experience.

A polished, energetic approach and sensitivity to patient needs are essential. Responsibilities include driving sales, managing patient bookings, coordinating digital queues, handling administrative workflows and ensuring accurate

Qualifications

• Drive Sales & Patient Styling – deliver a personalised patient experience while guiding patients on product selection.”
• Lead Remote Testing – manage branch-level remote testing process professionally.
• Manage the Patient Journey – coordinate bookings, schedules and digital queues.
• Own Administration & Financial Processes – manage daily administrative workflows and reconciliations.
• Support Practice Performance – provide high-level operational support for efficient running.
• Create Exceptional Patient Experiences – build relationships and ensure high standards.

Responsibilities

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.

Skills

Sales

Customer service

Administration

Operations

Job description

Reference: GSt001751-DM-GS-1

Garden Route
Western Cape
R20 000 CTC per month
(Depending on Experience)

Are you a people-focused sales professional who thrives in a fast-paced practice environment? We're looking for a polished, energetic individual who can combine sales, exceptional customer service and strong administrative skills to deliver an outstanding patient experience

Duties & Responsibilities

Minimum requirements:

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.

Package & Remuneration

R 20 000