Senior Practice Coordinator (Optometry)

Dante Personnel; Roodepoort; On-site; ZAR 183,000 - 219,000; Full time

Job summary

Dante Personnel is seeking an enthusiastic Practice Coordinator to drive sales and deliver a personalised patient experience while guiding patients on product selection and styling. You will lead remote testing, manage the patient journey, and oversee daily administrative workflows in a busy clinical setting.

This role focuses on supporting practice performance, building strong patient relationships, and ensuring high professional standards across all interactions.

Qualifications

• Deliver personalised patient experience and guide patients on product selection and styling.
• Lead branch-level remote testing process to ensure a seamless experience.
• Coordinate bookings, appointments and digital queues for efficient operation.
• Manage daily administrative workflows and financial reconciliations.

Responsibilities

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.

Skills

Sales

Customer service

Patient styling

Communication

Time management

Job description

Minimum requirements

• Drive Sales & Patient Styling – Deliver a personalised patient experience while confidently guiding patients on product selection and styling.
• Lead Remote Testing – Take ownership of the branch-level remote testing process, ensuring a seamless and professional experience.
• Manage the Patient Journey – Coordinate bookings, appointment schedules and digital queues to keep the practice running efficiently.
• Own Administration & Financial Processes – Manage daily administrative workflows and ensure accurate financial reconciliations.
• Support Practice Performance – Provide high-level operational support and contribute to the smooth, efficient running of the practice.
• Create Exceptional Patient Experiences – Build strong relationships, deliver outstanding customer service and ensure every patient interaction reflects the highest professional standards.