Senior Outbound Sales Specialist

WNS; Cape Town; On-site; ZAR 90,000 - 130,000; Full time

Job summary

WNS Global Services Inc. is seeking a proactive telesales agent in Cape Town to generate revenue by selling products over the phone and building strong customer relationships. The role requires enthusiasm, excellent communication, and the ability to handle objections effectively.

The ideal candidate will have at least 6 months of telesales experience, strong numeracy, and fluency in English, with proficiency in Outlook and Excel for CRM and reporting.

Qualifications

• Matric/Grade 12 is required.
• Minimum 6 months telesales experience in a call center.
• Proven sales or customer service track record.
• Excellent verbal and written English.

Responsibilities

• Close sales deals over the phone and meet KPI targets.
• Build and maintain customer relationships to generate revenue.
• Provide accurate product and service information to customers.
• Handle customer complaints and resolve issues professionally.

Skills

Customer Care

Numeracy

Products

Telephone Etiquette

Excellent English

Communication

Negotiation

Handling Rejection

Education

Matric/Grade 12 Certificate

Tools

Outlook

Excel

Job description

WNS Global Services Inc. is seeking a proactive telesales agent in Cape Town to generate revenue by selling products over the phone and building strong customer relationships. The role requires enthusiasm, excellent communication, and the ability to handle objections effectively.

The ideal candidate will have at least 6 months of telesales experience, strong numeracy, and fluency in English, with proficiency in Outlook and Excel for CRM and reporting.