Telesales Agent - Inbound and Outbound

Würth South Africa Co; Cape Town; Vor Ort; ZAR 134.000 - 234.000; Vollzeit

Benefits dieser Stelle

Medical aid

Provident fund

50% maternity benefit

Commission

Zusammenfassung

Würth South Africa Co. in Montague Gardens, Cape Town, is seeking a talented Telesales Agent who will represent the brand and drive sales through inbound/outbound calls.

The role requires at least 6 months telesales experience, good English (Afrikaans a plus), strong admin skills, and proficiency in MS Excel and Outlook. You must be a SA citizen, have no criminal record, and be willing to work under pressure with high call targets.

Qualifikationen

• Minimum of 6 months telesales experience.
• Knowledge of Würth products is an advantage.
• Matric or equivalent.
• Computer literate – proficiency in MS Excel and Outlook.
• Well organized with strong administrative skills.
• Willing to work under pressure with high call targets.
• Team player, highly motivated, strong interpersonal skills.
• South African Citizen.
• Clear English (Afrikaans an advantage).
• No Criminal Record or Charges.
• Clear credit history.

Aufgaben

• Inbound/Outbound existing base and cold call telephone sales and aftersales service.
• Customer service and marketing.
• Order processing and administration.
• Processing credit notes.
• Offer focus products and specials on every call.

Kenntnisse

Telesales experience

Customer service

Strong administrative skills

Team player

English proficiency

Ausbildung

Matric or equivalent

Tools

MS Excel

Outlook

Jobbeschreibung

Cape Town – Montague Gardens (Western Cape Province)

Würth South Africa Co. (Pty) Ltd, is actively looking for a talented, vibrant, highly motivated and disciplined Telesales Agent who will represent the company as a brand ambassador and offer sales services to our customers.

JOB REQUIREMENTS

• Area of residence – 30km radius from Montague Gardens
• Minimum of 6 months’ telesales experience
• Knowledge of Würth products is an advantage
• Matric or equivalent.
• Computer literate – proficiency in MS Excel and Outlook, experience in other programs related to sales and order processing.
• Matric or equivalent.
• Well organized with strong administrative skills.
• Willing to work under pressure with high call targets
• Team player, highly motivated, strong interpersonal skills
• South African Citizen.
• Well-spoken / good English.
• Afrikaans speaking is an advantage
• No Criminal Record or Charges.
• Clear credit history.

ROLE & RESPONSIBILITIES

• Inbound/Outbound existing base and cold call telephone sales and aftersales service
• Customer service and marketing
• Order processing and administration
• Processing credit notes
• Offer focus products and specials on every call

ROLE BENEFITS

• Basic salary
• Medical aid
• Provident fund
• 50% maternity benefit
• commission to be earned

Equity statement: Würth South Africa Co. (PTY) LTD is committed to the transformation process, which encompasses Employment Equity, Diversity and Inclusion when recruiting externally. It is company policy to promote from within the company where practically possible.

Please be informed that internal candidates will be considered first before reviewing external applicants.