Senior Network Centre Operations Lead

Telkom SA; Centurion; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Telkom SA in Centurion seeks a Functional Manager for Network Centre Operations to lead planning, coordination, and control of high-level network resources and services. You will oversee maintenance of core telecom network elements across legacy and next-generation platforms, ensuring optimal performance and service delivery.

The role emphasizes leadership, stakeholder management, budget oversight, and compliance with Telkom policies, along with driving operational efficiencies and service

Qualifications

• Functional Knowledge includes Business Plan, Fault Finding Procedures, ICT Fundamentals, Internetworking Arch, Protocol & Topology, Management Tools, Network, Product & Services Technologies, Operational Management, Processes, Telkom Policies & Procedures, Vendor & Contract Management

Responsibilities

• Implement operational plan
• Evaluate/ introduce/ integrate technology/ services/ solution
• Develop technical operational plans
• Research technology, solutions and services
• Build and manage relationships with internal and external customers
• Provide high level support on network and services
• Compile and execute Human Capital Plan
• Provide feedback, coaching and set performance standards
• Implement corrective actions and manage underperformance
• Develop staff and customers
• Provide training and development initiatives
• Manage and assess performance and competence
• Establish and enable sound work environment and culture
• Implement conducive legislativе environment
• Improve network/service & platform performance
• Upgrade network, services and platforms
• Maintain network and services systems
• Conduct special investigations
• Manage finances of section and monitor operational budget
• Maintain vendor/partner and support contracts

Skills

Operational Management

Vendor Management

Fault Finding

ICT Fundamentals

Internetworking

Network Technologies

Topologies

Education

National Diploma / IT Engineering

Job description

Telkom SA in Centurion seeks a Functional Manager for Network Centre Operations to lead planning, coordination, and control of high-level network resources and services. You will oversee maintenance of core telecom network elements across legacy and next-generation platforms, ensuring optimal performance and service delivery.

The role emphasizes leadership, stakeholder management, budget oversight, and compliance with Telkom policies, along with driving operational efficiencies and service