Senior Telecom NOC Leader — Network Reliability

Placements24; Pretoria; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Bonuses and incentives

Medical benefits

Retirement benefits

Annual leave

Training opportunities

Relocation assistance

Dynamic work environment

Job summary

Placements24 is actively seeking an experienced Telecom Network Operations Manager in Pretoria to lead the Network Operations Center, ensuring premier service quality, reliability, and uptime across a large IP network. You will guide a team of engineers and technicians, driving incident response, capacity planning, and SLA adherence.

You will collaborate with engineering, deployment and customer support to optimize operations, enforce security policies, and implement ITIL-aligned processes while

Qualifications

• 6+ years in telecom network ops with 3+ years in management.
• Proven experience with large IP networks (routing, switching, and transmission).
• Strong leadership, analytical, and stakeholder communication.

Responsibilities

• Lead the Network Operations Center (NOC) team to ensure service delivery.
• Monitor network performance and proactively resolve issues.
• Develop and implement operational procedures for maintenance and support.
• Manage rapid incident response to outages and downtime.
• Plan capacity and resource utilization for growth.
• Collaborate with engineering, deployment, and customer support.
• Enforce network security policies and SLAs.
• Manage vendor relationships and SLAs.
• Drive continuous improvement within the operations team.
• Conduct performance reviews and coaching.

Skills

NOC leadership

IP networks

Incident management

Vendor management

ITIL knowledge

Network monitoring

MPLS

Fiber optics

Wireless

Education

Bachelor's degree

Job description

Placements24 is actively seeking an experienced Telecom Network Operations Manager in Pretoria to lead the Network Operations Center, ensuring premier service quality, reliability, and uptime across a large IP network. You will guide a team of engineers and technicians, driving incident response, capacity planning, and SLA adherence.

You will collaborate with engineering, deployment and customer support to optimize operations, enforce security policies, and implement ITIL-aligned processes while