Senior Golf Operations Manager

Placements24; Pretoria; Hybride; ZAR 1 000 000 - 1 400 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement plan

Performance incentives

Career advancement opportunities

Résumé du poste

Placements24 is seeking a Senior Golf Operations Manager for a prestigious golf estate in Pretoria, Gauteng. Lead daily golf operations, manage tee times, course conditioning, cart fleet, and pro shop activities, while ensuring exceptional service for members and guests.

The role requires a degree in Hospitality Management or related field, a minimum of six years in golf operations with three in a senior role, and proven experience with high-end courses.

Qualifications

• Degree in Hospitality Management, Business Administration, Golf Management or related field.
• Minimum 6 years in golf operations management, with at least 3 years in a senior role.
• Proven experience managing high-end golf courses or resorts.
• Strong understanding of golf rules, course maintenance and tournament operations.
• Exceptional leadership, communication and interpersonal skills.
• Demonstrated financial acumen including budget management and revenue forecasting.
• Experience in event planning and execution.
• Proficiency with golf management software (Jonas, ForeTees) and POS systems.
• Passion for golf and commitment to superior service.
• Knowledge of the Pretoria golf market and club scene is desirable.

Responsabilités

• Oversee daily golf operations including tee time management, course conditioning, cart fleet and pro shop activities.
• Manage and develop relationships with members to ensure exceptional service and satisfaction.
• Plan, organize and execute golf tournaments, corporate events and social functions.
• Supervise, train and mentor the golf operations team and staff.
• Develop and manage the annual golf operations budget focusing on revenue and costs.
• Ensure course and facilities meet high standards in coordination with the Head Greenkeeper.
• Implement club policies and etiquette related to golf operations.
• Collaborate with marketing and sales to promote golf packages, memberships, and events.
• Manage inventory and merchandising in the pro shop to optimize sales.
• Stay updated on golf industry trends and implement improvements for members and guests.

Connaissances

Leadership

Communication

Interpersonal skills

Event planning

Budget forecasting

Staff development

Formation

Hospitality Management

Business Administration

Golf Management

Outils

Jonas

ForeTees

POS systems

Description du poste

About the Role Our client, a highly reputable golf estate situated in Pretoria, Gauteng , is seeking an experienced and results-oriented Senior Golf Operations Manager. This pivotal role demands a leader with a comprehensive understanding of golf course operations, member services, and event management. You will be responsible for ensuring the highest standards of play, customer satisfaction, and profitability for the golf division. The ideal candidate will possess exceptional leadership qualities, a keen eye for detail, and a passion for delivering an unparalleled golfing experience. This is a unique opportunity to manage a premier golf facility in the heart of Pretoria , contributing significantly to its esteemed reputation and operational success. We are looking for a strategic thinker who can drive efficiency and enhance the overall value proposition of our golf offerings.

Key Responsibilities

• Oversee all daily golf operations, including tee time management, course conditioning, cart fleet, and pro shop activities in Pretoria .
• Manage and develop relationships with members, ensuring exceptional service delivery and member satisfaction.
• Plan, organize, and execute various golf tournaments, corporate events, and social functions.
• Supervise, train, and mentor the golf operations team, including golf professionals, marshals, starters, and administrative staff.
• Develop and manage the annual golf operations budget, focusing on revenue generation and cost control.
• Ensure the course and practice facilities are maintained to the highest standards, working closely with the Head Greenkeeper.
• Implement and enforce club policies and procedures related to golf operations and etiquette.
• Collaborate with marketing and sales to promote golf packages, memberships, and events.
• Manage inventory and merchandising within the pro shop, optimizing sales and product selection.
• Stay abreast of current trends in the golf industry and implement innovative strategies to enhance the member and guest experience at our Gauteng facility.

Requirements

• A degree in Hospitality Management, Business Administration, Golf Management, or a related field is preferred.
• Minimum of 6 years of experience in golf operations management, with at least 3 years in a senior role.
• Proven experience in managing high-end golf courses or resorts.
• Strong understanding of golf rules, course maintenance, and tournament operations.
• Exceptional leadership, communication, and interpersonal skills.
• Demonstrated financial acumen, including budget management and revenue forecasting.
• Experience in event planning and execution.
• Proficiency with golf management software (e.g., Jonas, ForeTees) and POS systems.
• Passion for the game of golf and commitment to delivering superior service.
• Knowledge of the Pretoria golf market and club scene is highly desirable.

Benefits

• Our client offers a competitive salary, comprehensive benefits package including health and retirement plans, and performance-based incentives.
• This role provides an excellent platform for career advancement within the luxury golf industry.
• You will have the opportunity to work at a prestigious facility and contribute to its continued success in Pretoria .
• We believe in fostering a professional and dynamic work environment.
• Join our client and lead exceptional golf operations in Gauteng .