Senior External Sales & Service Leader

RMB Nigeria Limited; Pietermaritzburg; On-site; ZAR 650,000 - 750,000; Full time

Job summary

FNB is seeking an External Sales and Service Advisor Lead to drive sales performance in Pietermaritzburg. You will apply established sales processes, engage customers, and manage the end-to-end client journey from lead to post-sale support.

The role emphasizes achieving targets, understanding market needs, and delivering exceptional service while adhering to governance and regulatory requirements.

Qualifications

• Experience applying sales processes to achieve targets.
• Strong ability to build and sustain client relationships.
• Deliver high-quality service and solutions to clients.

Responsibilities

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
• Deliver end-to-end client management by engaging with clients, processing applications, and closing deals.
• Maintain knowledge of products, pricing, procedures, and timelines to drive sales targets.
• Identify new business opportunities and provide innovative value-adding solutions to portfolios.

Skills

Sales processes

Relationship building

Customer service

Negotiation

Education

FSCA FAIS NQF Level 5

First Level Regulatory Examination

Job description

FNB is seeking an External Sales and Service Advisor Lead to drive sales performance in Pietermaritzburg. You will apply established sales processes, engage customers, and manage the end-to-end client journey from lead to post-sale support.

The role emphasizes achieving targets, understanding market needs, and delivering exceptional service while adhering to governance and regulatory requirements.