Senior Event Operations Manager (Remote)

Placements24; Centurion; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Job summary

Placements24 is seeking a Senior Event Operations Manager to lead the delivery of high-profile events from a remote-first setup. The role requires extensive experience in overseeing large-scale operations and coordinating global teams to ensure flawless execution across conferences, weddings, and corporate retreats.

You will manage end-to-end event logistics, vendor negotiations and performance, while maintaining excellent guest experiences and compliance with regulatory requirements.

Qualifications

• 7+ years in event management, with substantial oversight of large-scale events.
• Experience leading remote teams and coordinating complex projects via virtual tools.
• Exceptional organizational and multitasking abilities with meticulous attention to detail.
• Strong negotiation and vendor management skills.
• Excellent communication, interpersonal and problem-solving abilities.

Responsibilities

• Develop and implement comprehensive operational plans for all events, including timelines and budgets.
• Coordinate logistics: venue, vendors, AV, catering, staffing, transport.
• Oversee on-site execution (virtual or via representatives) and resolve issues quickly.
• Collaborate with sales, marketing and client relations to meet objectives.
• Conduct post-event analysis and prepare reports with insights for improvement.
• Maintain relationships with suppliers and venues; negotiate favorable terms.
• Ensure compliance with health, safety and legal regulations.
• Mentor junior event staff and promote learning within the remote team.

Skills

Event management

Remote team management

Organizational skills

Negotiation

Communication

Problem solving

Multitasking

MS Office

Education

Bachelor's degree

Tools

Event management software

Microsoft Office

Job description

About the Role

Our client, a leading global hospitality and tourism consultancy, is seeking a highly experienced and dynamic Senior Event Operations Manager to join their innovative and expanding remote-first team. This pivotal role will be instrumental in overseeing and executing a diverse portfolio of high-profile events for our clients, ranging from international conferences and luxury weddings to large-scale corporate retreats. You will be responsible for ensuring seamless operational delivery, maintaining exceptional standards of service, and driving client satisfaction from conception to completion. As a fully remote position, you will leverage cutting-edge collaboration tools and a proactive communication style to connect with stakeholders across different time zones. This is an exciting opportunity to shape the future of event management within a forward-thinking organization that values autonomy, creativity, and a commitment to excellence.

Key Responsibilities

• Develop and implement comprehensive operational plans for all assigned events, ensuring adherence to timelines, budgets, and quality standards.
• Manage and coordinate all logistical aspects of events, including venue selection, vendor negotiation and management, audiovisual requirements, catering, staffing, and transportation.
• Oversee on-site event execution (virtually or through appointed representatives), troubleshooting issues proactively and ensuring a flawless guest experience.
• Collaborate closely with sales, marketing, and client relations teams to understand event objectives and deliver bespoke solutions.
• Conduct post-event analysis, gathering feedback and preparing detailed reports to identify areas for improvement and best practices.
• Maintain strong relationships with a network of trusted suppliers and venues, negotiating contracts to secure favorable terms.
• Ensure all events comply with relevant health, safety, and legal regulations.
• Mentor and guide junior event staff, fostering a culture of continuous learning and development within the remote team.

Requirements

• Proven track record of at least 7 years in event management, with a significant portion dedicated to operational oversight of large-scale events.
• Demonstrated experience in managing remote teams and coordinating complex projects using virtual collaboration tools.
• Exceptional organizational and multitasking abilities, with meticulous attention to detail.
• Strong negotiation and vendor management skills.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in event management software and Microsoft Office Suite.
• Ability to remain calm and effective under pressure in a fast-paced environment.
• A passion for the hospitality and tourism industry and a commitment to delivering outstanding guest experiences.
• Bachelor's degree in Hospitality Management, Marketing, Business Administration, or a related field is preferred.

Benefits

This role offers a competitive salary package commensurate with experience. As a fully remote position, you will enjoy the flexibility and work-life balance that comes with operating from your chosen location. Our client provides a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development and continuous learning. You will be part of a supportive and collaborative global team, with access to the latest technologies and resources to excel in your role. Regular virtual team-building activities and a strong emphasis on employee well-being are central to our company culture. Join us and redefine the standards of remote event management in the vibrant world of hospitality and tourism.