Remote Catering Operations Manager - Global Events

Placements24; Pretoria; Hybrid; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Remote work

Global projects

Professional development

Job summary

Placements24 seeks a highly organized Remote Catering Operations Manager to oversee international catering operations from a home office. This fully remote role requires coordinating with global teams, vendors and clients across time zones to ensure flawless event execution and high-quality service.

You will implement SOPs, manage budgets and vendor contracts, and monitor remote performance while maintaining safety and compliance across regions. Strong PM and communication skills are essential.

Qualifications

• Bachelor's degree or equivalent practical experience in hospitality management or related field.
• Minimum 5 years of catering operations, event logistics, or related role.
• Proven experience coordinating with remote teams, vendors, and clients across time zones.

Responsibilities

• Coordinate all operational aspects of catering for international events, from planning to delivery.
• Develop and implement standard operating procedures for consistent quality.
• Oversee vendor selection, contract negotiation, and supplier relationships globally.
• Collaborate with event planning, sales, and culinary teams to align operational goals.
• Monitor remote event execution, troubleshoot issues, and implement timely solutions.
• Manage operational budgets, track expenses, and ensure cost-efficiency.
• Use project management and collaboration tools to manage tasks, timelines, and teams remotely.
• Conduct post-event analysis and identify opportunities for improvement.

Skills

Project management

Vendor management

Negotiation

Communication

Organizational skills

Problem solving

Time zone coordination

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Tools

Asana

Trello

Slack

Zoom

Job description

About the Role

Our client, a leading international catering and event management company, is seeking a highly organized and experienced Remote Catering Operations Manager. This is a fully remote position, allowing you to manage and optimize catering operations from anywhere. You will be responsible for overseeing the logistical and operational aspects of catering services for a diverse portfolio of global events, ensuring seamless execution, exceptional quality, and client satisfaction. The ideal candidate possesses strong project management skills, a keen understanding of catering operations, and the ability to coordinate effectively with remote teams, vendors, and clients across different time zones. This role requires a proactive approach, exceptional problem-solving abilities, and a commitment to maintaining the highest standards of service delivery in a virtual setting. You will play a crucial role in the success of high-profile events worldwide, managing complex operational challenges from your home office.

Key Responsibilities

• Manage and coordinate all operational aspects of catering services for international events, ensuring seamless execution from planning to delivery.
• Develop and implement standardized operational procedures to ensure consistency and quality across all catered events.
• Oversee vendor selection, contract negotiation, and relationship management for catering suppliers globally.
• Collaborate closely with internal event planning teams, sales, and culinary departments to align operational strategies with client requirements and event goals.
• Monitor event execution remotely, troubleshooting any issues that arise and implementing timely solutions to minimize impact.
• Manage operational budgets, track expenses, and ensure cost-effectiveness without compromising on quality or service.
• Utilize project management tools and communication platforms to effectively manage tasks, timelines, and team collaboration in a remote setting.
• Conduct post-event analysis, gather feedback, and identify areas for operational improvement and innovation.
• Ensure compliance with all relevant health, safety, and food handling regulations across different operational regions.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in catering operations management, event logistics, or a similar role, with a strong understanding of the catering industry.
• Proven experience in managing complex projects and coordinating with diverse, remote teams.
• Excellent organizational, planning, and problem-solving skills.
• Proficiency in project management software and virtual collaboration tools (e.g., Asana, Trello, Slack, Zoom).
• Strong negotiation and vendor management skills.
• Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with clients and stakeholders remotely.
• Must be detail-oriented, proactive, and able to work independently with minimal supervision.
• Willingness to adapt to flexible working hours to accommodate global event schedules.

Benefits

• This role offers a competitive salary and a comprehensive benefits package, including health insurance and a retirement savings plan.
• Enjoy the flexibility of a fully remote work arrangement, allowing for excellent work-life balance.
• You will have the opportunity to work on exciting international projects, collaborate with a global team, and contribute to the success of a renowned leader in the event catering industry.
• Professional development opportunities are also provided to support your growth in this dynamic field.