About the Role
Our client is seeking an experienced and dynamic Senior Event Catering Manager to oversee the planning, execution, and delivery of high-quality catering services for a diverse range of events in and around **Stellenbosch, Western Cape, ZA**. This role requires a blend of strong operational management skills, exceptional client liaison abilities, and a deep understanding of the catering industry. You will be responsible for leading a team of catering staff, ensuring client satisfaction, and driving revenue growth through strategic event planning and service excellence. The ideal candidate possesses a passion for creating memorable culinary experiences and a proven ability to manage complex logistics in a fast-paced environment. This position offers a hybrid work model, combining essential on-site coordination with remote administrative duties, providing flexibility and engagement.
Key Responsibilities
- Manage all aspects of event catering operations, from initial client consultation to post-event evaluation.
- Develop and maintain strong relationships with clients, understanding their needs and exceeding expectations.
- Create detailed event proposals, menus, and budgets, ensuring profitability and client satisfaction.
- Lead, train, and motivate the catering team to deliver exceptional service standards.
- Oversee event logistics, including staffing, equipment, transportation, and venue coordination.
- Ensure compliance with all health, safety, and hygiene regulations.
- Conduct regular site inspections and pre-event planning meetings.
- Manage inventory, ordering, and waste reduction initiatives for catering supplies.
- Collaborate with culinary teams to develop innovative and appropriate menus for various events.
- Handle client feedback and resolve any issues promptly and professionally.
Requirements
- Minimum of 5 years of experience in event management or catering management, with at least 2 years in a senior or supervisory role.
- Proven track record of successfully managing multiple events simultaneously.
- Excellent understanding of food and beverage operations, menu planning, and costing.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in event management software and standard office applications.
- Ability to work flexible hours, including evenings and weekends, as required by event schedules.
- Valid driver's license and reliable transportation for site visits.
- A passion for hospitality and delivering outstanding customer experiences.
- Experience in the **Stellenbosch, Western Cape, ZA** area is a significant advantage.
- Ability to work effectively in both on-site and remote settings.
Benefits
- Competitive salary package with performance-based incentives.
- Hybrid work arrangement offering a balance between office/on-site and remote work.
- Opportunities for professional development and career advancement.
- Health insurance and retirement savings plan contributions.
- Travel allowance for site visits within the **Stellenbosch, Western Cape, ZA** region.
- Employee discounts on event services.
- A supportive and dynamic team environment.