Senior Enterprise Account Manager – ERP Solutions

Placements24; Centurion; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical Aid

Retirement Fund

Generous Leave

Job summary

Placements24 in Centurion, Gauteng seeks an experienced Account Manager to nurture key client relationships within a growing ERP software portfolio. You will own account plans, drive retention, and coordinate with support and product teams to align solutions with client needs.

The role requires strong B2B software sales experience, excellent communication and negotiation skills, and the ability to identify upsell opportunities. A hybrid work model combines office presence with client visits.

Qualifications

• Bachelor's degree in Business Administration, Marketing or related field preferred.
• Proven success in managing and growing client accounts and achieving revenue targets.
• Excellent communication, presentation and negotiation skills.
• Experience with ERP or similar enterprise software solutions is a strong advantage.

Responsibilities

• Manage a portfolio of existing enterprise clients, ensuring satisfaction and retention.
• Develop and implement account management strategies to maximize revenue from assigned accounts.
• Identify and pursue upselling and cross-selling opportunities for new products/services.
• Conduct regular business reviews with clients to assess needs and align solutions.
• Act as liaison between clients and internal teams (support, product development).
• Resolve client issues promptly and effectively.
• Prepare and deliver accurate account status reports and forecasts.
• Stay informed about product updates, industry trends, and competitor activities.
• Build trusted advisor relationships with key stakeholders inside client organizations.
• Contribute to overall sales strategy and provide market feedback.

Skills

B2B sales

Account management

Relationship management

CRM software

Communication

Negotiation

Problem-solving

ERP experience

Education

Bachelor's degree in Business Administration / Marketing or related field

Tools

CRM software

ERP systems

Job description

Placements24 in Centurion, Gauteng seeks an experienced Account Manager to nurture key client relationships within a growing ERP software portfolio. You will own account plans, drive retention, and coordinate with support and product teams to align solutions with client needs.

The role requires strong B2B software sales experience, excellent communication and negotiation skills, and the ability to identify upsell opportunities. A hybrid work model combines office presence with client visits.