Senior Enterprise Account Executive - Strategic Governance

Be Different; Gauteng; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Be Different in Gauteng seeks an experienced Account Executive to lead executive relationships for a major client in the public sector, delivering disciplined governance and visible value across multi-stakeholder teams. You will ensure SLA commitments are met, revenue integrity is protected, and strategic opportunities are realized.

The role requires 8+ years in enterprise technology or managed services, proven contract leadership, and strong writing and negotiation skills to secure renewals and

Qualifications

• 8+ years in enterprise technology, managed services or senior governance
• Accountability for complex contracts or strategic accounts
• Executive client engagement including difficult governance/escalation
• Exposure to SLA-driven services and contractual obligations
• Commercial literacy across revenue, margin, billing and forecasts
• Ability to lead a matrix team with clear responsibilities
• Strong executive writing, presentation, negotiation and escalation abilities
• Bachelor degree or equivalent; postgraduate qualification preferred
• Willingness to undergo reference/background checks
• Experience in managed services, SIAM, observability, AIOps, platform operations
• Evidence of value-realisation and renewal readiness reporting
• ITIL 4 or related governance certifications

Responsibilities

• Govern executive client relationships with stakeholder coverage
• Maintain view of contractual obligations, SLA commitments and risks
• Oversee service performance and major incidents and improvements
• Protect revenue, margin and billing integrity
• Link service outcomes to client priorities with evidence-based value
• Ensure governance, risk, privacy and security obligations are met
• Lead a matrix account team with clear ownership and cadence
• Integrate client, contract, commercial governance and value outcomes
• Oversee day-to-day service-management and escalation processes
• Govern project/program delivery, dependencies and work packages
• Drive technical decisions, platform reliability and improvement
• Manage pricing governance and financial reporting
• Support legal interpretation and risk acceptance scenarios

Skills

Executive client engagement

Contract governance

SLA-driven service management

Cross-functional leadership

Executive writing & presentation

Negotiation & dispute escalation

Financial literacy

Stakeholder management

Education

Bachelor degree / NQF 7 in relevant discipline

Postgraduate qualification in business/strategy/leadership/contract management

Job description

Be Different in Gauteng seeks an experienced Account Executive to lead executive relationships for a major client in the public sector, delivering disciplined governance and visible value across multi-stakeholder teams. You will ensure SLA commitments are met, revenue integrity is protected, and strategic opportunities are realized.

The role requires 8+ years in enterprise technology or managed services, proven contract leadership, and strong writing and negotiation skills to secure renewals and